Latches/locks/linkage Problems of Ford Mustang

The contact owns a 2015 Ford Mustang. The contact recently purchased the vehicle. The contact became aware that the VIN was included in NHTSA campaign number: 20v331000 (latches/locks/linkages). The vehicle was taken to the dealer, who refused to inspect the door latch codes. The contact was informed that it appeared that the recall repair was started; however, it was not completed. The dealer stated that since the remedy was not completed, it could not be finished. The manufacturer was made aware of the issue and informed the contact to request the dealer to inspect and verify if the remedy had been completed. The dealer refused and stated that the software did not allow the dealer to inspect the vehicle. The failure mileage was 78,955.

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The contact owns a 2018 Ford Mustang. The contact stated that while driving at 65 mph, the message "front passenger door ajar" was displayed on the instrument panel. The contact pulled over to the side of the road and opened and closed the door. The contact stated that the failure persisted. The message was displayed three times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was unknown.

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The contact owns a 2019 Ford Mustang. The contact stated that while driving approximately 85 mph, the passenger’s side door ajar warning light illuminated, and the contact heard an audible chime. The contact stopped the vehicle and pushed on the door from inside the vehicle, and the door opened without using the door handle. The contact stated that failure had occurred three times. The contact became aware that the failure occurred after driving over a bump or pothole in the road. The contact stated that the power door locks were functioning with the key fob and while using the interior door lock button. The vehicle was taken to a local dealer, and the contact was informed that there was no recall or TSB related to the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 69,000.

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The contact owns a 2018 Ford Mustang. The contact stated that on several occasions while driving at various speeds, the passenger’s side door opened inadvertently. The contact also stated that on several occasions while driving at various speeds, she observed wind coming from the passenger’s side door with the door alarm chime being audible. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Mustang. The contact stated that on four occasions while driving at various speeds, the driver's door swung open unintendedly. Additionally, the contact stated that when the vehicle was shifted into reverse, there was a blue screen displayed. The contact stated that the trunk would not open to allow the reverse camera to be repaired. The vehicle was taken to an independent mechanic where the diagnosis was unknown, and the mechanic stated that the trunk would not open to allow the reverse camera to be repaired. The vehicle was not repaired. The contact believed that the vehicle failure was associated with NHTSA campaign number: 22v082000 (back over prevention). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 140,000.

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The contact owns a 2017 Ford Mustang. The contact stated that the passenger side door would independently open while driving at highway speeds. The vehicle was taken to a dealer where he was informed that there were no recalls on the vehicle. The contact linked his failure to NHTSA campaign number: 17v168000(latches/locks/linkages); however, his vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 86,000.

The contact owns a 2017 Ford Mustang. The contact stated while driving 65 mph, the front passenger’s side door opened independently. The contact stated the door ajar warning light was illuminated. The contact experienced the failure a second time on August 12, 2023, three times in a row. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 17v168000 (latches/locks/linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.

The contact owns a 2022 Ford Mustang. The contact stated that the convertible roof failed to latch and close properly. There were no warning lights illuminated. The contact stated that the handle failed to connect with the latching system. The vehicle was taken to the local dealer, who was unable to determine a fix for the failure. The vehicle was not repaired. The manufacturer was contacted and provided a claim number and referred the contact to the NHTSA hotline. The failure mileage was approximately 761.

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The contact owns 2015 Ford Mustang. The contact stated that while driving approximately 35 mph the passenger side door erroneously unlatch and became partially unsecured. The cause of the failure was not yet determined. The manufacturer was notified. The local dealer was not contacted. Also the contact indicated that the passenger side door would not remain secured. The failure mileage was 85,000.

The doors on both passenger and drivers side keep unlatching while driving. It happens quite often, 4 times this week on one 200 miles trip. I took it to the dealer who said the locking mechanisms were faulty. The dealer replaced both of them $1200. 00. My question there was a recall on this problem involving several years including 2015. But my car was not included even though it obviously has the same problem. Is there anything that can be done to cover an obvious safety hazard?.

I would like to file a complaint against Ford in regards to a door latch issue with my 2016 Mustang convertible. Starting in April 2021, the passenger side door will become unlatched on it's own while driving even with doors locked. It doesn't open entirely but enough to trip "door ajar" light and interior lights. Since that time in April it happened in June of 2021 and again in August after which I took car to a dealer. Door came unlatched at normal speeds between 40 and 60 mph. The car is under an extended warranty from Ford and the car now has approximately 37,000 miles on it. I am the original owner. The dealer kept car for about a weeks time and said they could not duplicate it. They told me warranty wouldn't honor it since they couldn't duplicate the issue and it would cost around $600 to fix possible issues. They asked me several questions implying I was imagining it or I didn't know what I was talking about. I've been driving for about 50 years. Since August, it has happened 2 more times, once at highway speed on 10/17/21 and again yesterday, 01/11/21 also at highway speed. This time my son was sitting in passenger seat. He is a Ford trained mechanic although he doesn't work for Ford but works on Ford police fleet cars. I do believe this is a safety issue but Ford will not address the issue. I took it to Ford corporate and they backed the dealer. I believe it will only get worse as time progresses. Wouldn't cover under warranty but if I wanted to pay they would do whatever I wanted them to do.

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The contact owns a 2016 Ford Mustang. The contact stated while driving at various speeds, the driver’s side door would unlock without warning. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Mustang. The contact stated that the trunk latch would not open and the backup camera was inoperable. The vehicle was taken to an independent mechanic who related the failure to TSB 19-2273. The mechanic diagnosed that the luggage compartment lid release was too short. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 46,000.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA campaign number: 20v331000 (latches/locks/linkages). The contact stated while driving 80 mph, the front driver’s and passenger’s side doors opened inadvertently. The contact slowed down the vehicle and was able to close the front driver’s side door. The driver then pulled over and closed the front passenger’s side door. The contact stated that the failure recurred several times. The vehicle was taken to the dealer for the recall repair however, after the dealer inspected the latch date codes, the dealer informed the contact that the manufacturer did not approve for the recall repair. The manufacturer was made aware of the failure but informed the contact that the latch date codes were deemed safe in their system and no further action was required. The failure mileage was approximately 45,800.

The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the passenger and driver’s side doors would open inadvertently even though the doors were locked. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 85,000.

Door latches become undone as I drive causing the doors to open. This happens often and happened when I first bought the vehicle in 2017.

The contact's husband owns a 2017 Ford Mustang. The contact stated that while driving at various speeds, the passenger’s side window would independently lower when the door was opened. The contact stated that the door ajar warning light would illuminate on the instrument panel. After closing the door, the failure would continue to occur with the warning light illuminated. The contact had taken the vehicle to an independent mechanic and was informed that the failure was common; however, he could not repair the defect. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) and 20v331000 (latches/locks/linkages) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact stated that the passenger’s side door ajar warning light illuminated while the door was securely closed. Additionally, the back over protection camera occasionally went black; however, the camera regained proper function after a message appeared on the instrument cluster. The approximate failure mileage was 105,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact stated while driving 70 mph, the door opened independently. The contact had the vehicle serviced under NHTSA campaign number: 20v331000 (latches/locks/linkages) a month prior to the failure. The contact stated no warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not yet repaired. The manufacturer had been informed of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 97,000.

The contact owns a 2016 Ford Mustang. The contact stated while driving 35 mph, the contact heard a unlatching sound and an alert message of the door being ajar. The contact noticed that the front passenger’s side door was slightly opened. The contact pulled over to the side road and closed the door however, the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle, and diagnosed the failure with the door latches. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,200.

The contact owns a 2017 Ford Mustang. The contact stated that the front passenger's door ajar warning light was illuminated. The vehicle was taken to the local dealer rockwall Ford (990 e. Interstate 30, rockwall, TX 75087, (972) 290-2200) and the dealer was made aware of the failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 17v168000 (latches/locks/linkages) however, the VIN was not included. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 60,000.

The contact owns a 2015 Ford Mustang. While driving approximately 70 mph, the driver approached heavy traffic, but the brakes did not slow down the vehicle. The driver used the emergency brake to slow the vehicle down. There were no warning indicators illuminated. The vehicle was taken to the dealer (fort mill Ford in fort mill, SC, 803-948-8202) where it was diagnosed that the booster block needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the contact's residence. The vehicle was later taken to an independent mechanic who diagnosed that there was a blown head gasket. The manufacturer was made aware of the failure and stated that there was no recall. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages). The failure mileage was approximately 66,000.

The contact owns a 2015 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (independence Ford in bloomsburg, pennsylvania) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Mustang. While the vehicle was stationary, the locks on the vehicle malfunctioned and caused the doors to lock on their own. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 30,000.

The contact owns a 2003 Ford Mustang. The contact stated that the doors could not be locked or unlocked by using the keyless remote sensor. In addition, the vehicle could not be shifted into gear. The contact had to abruptly force the gear shifter into neutral. The contact then depressed the brakes and yanked the gear shift harder as the vehicle shifted into drive. The vehicle was taken to the dealer for inspection but was not repaired. The manufacturer was notified of the issue but provided no assistance. The failure mileage was 163,035.

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Anytime the engine is rotating over 4000 rpm's the 6 speed manual transmission will randomly be blocked from going into gear(any gear), leaving the vehicle in a neutral state and unable to accelerate like it has stalled. I am currently driving this car, but I do not drive it like I would like to, I have to be extremely careful not to pull out in front of anyone. This is easily duplicated, and to me it feels like the either 1, bad clutch not disengaging all the way, 2. Transmission/shifter are out of alingment, 3. Bad synchro's. I have not had it in to have it repaired, because from what I have been reading online Ford considers this normal. If it's normal, then I'll just sell the car that I personally ordered 6 months early and that I absolutely love, and mark this one down as a lesson learned.

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This is the second time in two years of ownership that the front hood has almost popped all the way open was driving on the interstate. It did not open fully but was caught by the latch !.

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The contact was a witness to the failure in a 2005 Ford Mustang. While lifting the front driver and passenger seat side latches, which operate the movement of the seat to the back seat, the latch shattered into several pieces. The owner was unable to access the back seat due to this failure. There was no warning prior to this failure. The vehicle has not been repaired. The contact is the owner of a vehicle of the same year, make, and model; therefore, he was concerned of the safety risk involved. The VIN and failure mileage were unknown.

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