general problems of the 2019 Ford Ranger

The contact owns a 2019 Ford Ranger. The contact received notification of NHTSA campaign number: 25v442000 (back over prevention); however, the dealer refused to perform the recall repair. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(r). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,000.

The contact owns a 2019 Ford Ranger. The contact stated that while in reverse(r), the backup camera initially projected three lines at the bottom of the screen, distorting the driver’s vision. The contact stated that over time, the camera displayed a blank or distorted image, and the message "camera not accessible" was displayed. The vehicle was taken to a dealer, and the backup camera was reset. The reset initially repaired the failure; however, the failure returned soon after the reset. The contact made two attempts to reach the manufacturer, but the call was disconnected each time. The vehicle was not repaired. The failure mileage was approximately 56,000.

The contact owns a 2019 Ford Ranger. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(r). The contact stated that the failure obstructed the visibility, and the contact was prevented from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or inspected. The vehicle was not repaired because the VIN was not under recall. The contact stated that the failure persisted. The contact related the failure to NHTSA campaign number: 25v442000 (back over prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.