Table 1 shows one common suspension related problems of the 2024 Ford Ranger.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
On [xxx], my 2024 Ford Ranger lariat, with approximately 25,000 miles, experienced a catastrophic front suspension failure while traveling at highway speeds. I suddenly felt what seemed like a tire blowout and was forced to pull onto the shoulder. Upon inspection, the driver’s-side front wheel was severely displaced and turned sideways. Immediately following the incident, I contacted Ford motor company for roadside assistance. Ford arranged towing through murray auto body in salt lake city, utah. Upon inspecting the vehicle, murray auto body identified that the driver’s-side upper control arm had completely separated from the steering knuckle. Their technician indicated that the upper ball joint retaining nut appeared to be missing, allowing the ball joint stud to separate from the knuckle. Approximately two months earlier, larry h. Miller Ford in salt lake city performed a warranty repair involving a leaking front strut. The repair took approximately three weeks due to backordered parts. After completing the repair, the dealership released the vehicle to my mother, who drove it home. The dealership subsequently contacted me, stating that they had forgotten to install several parts and that the vehicle was unsafe to drive. The vehicle was returned for additional corrective work. I am concerned that this failure may be related to the previous suspension repair or a manufacturing defect. Ford has issued safety recalls 24s64 (NHTSA 24v770) and 25s45 (NHTSA 25v310) involving missing or improperly tightened front upper control arm ball joint fasteners on certain Ford Rangers. My vehicle experienced a failure consistent with the conditions described in these recalls. This incident could have resulted in a serious or fatal accident. I am requesting an investigation into the cause of the suspension failure, including any connection to previous dealership repairs or known safety defects. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The vehicle occasionally will change drive modes while in motion. In the past three months, it has switched from normal to baja mode three times and from normal to rock crawl mode one time. The issues occured while driving on the freeway in construction traffic, driving slowly down rural county roads, and driving slowly in my subdivision.
There is a fluid leak in the shock absorber. The truck has less than 3k miles.
I purchased a new 2024 Ford Ranger yesterday. As I was researching camper shells and truck racks I found that these common items cannot be installed without first installing a load bed reinforcement bracket kit to reinforce the truck bed to the bed side rails. Apparently, nothing can be attached to the side rail which weights more that 88 lbs or the truck bed could separate from the side rails. This is an design/engineering shortcoming from Ford as these are common after market add-ons for mid-sized trucks. Also, Ford is asking customers to pay for the reinforcement bracket and installation - which was quoted today at $1,600, and the Ford part is not currently available from the corporate us Ford website, and has not been available for several months.