Back Over Prevention Problems of Ford Ranger

The contact owns a 2019 Ford Ranger. The contact received notification of NHTSA campaign number: 25v442000 (back over prevention); however, the dealer refused to perform the recall repair. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(r). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,000.

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The contact owns a 2019 Ford Ranger. The contact stated that while in reverse(r), the backup camera initially projected three lines at the bottom of the screen, distorting the driver’s vision. The contact stated that over time, the camera displayed a blank or distorted image, and the message "camera not accessible" was displayed. The vehicle was taken to a dealer, and the backup camera was reset. The reset initially repaired the failure; however, the failure returned soon after the reset. The contact made two attempts to reach the manufacturer, but the call was disconnected each time. The vehicle was not repaired. The failure mileage was approximately 56,000.

The contact owns a 2021 Ford Ranger. The contact stated that the back over prevention camera screen was either blank, frozen, or reversed. There were no warning lights illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA campaign number: 25v442000 (back over prevention). The vehicle was repaired, but the failure recurred. The contact was informed about a possible diagnostic test and repair cost. The manufacturer was not contacted. The failure mileage was approximately 50,000.

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The contact owns a 2020 Ford Ranger. The contact stated that while driving at unknown speeds, the front camera fault service required and pre-collision assist not available, messages were displayed. There was an abnormal chiming sound detected. The safety features were disabled. The vehicle was taken to the local dealer, who informed the contact to clean the camera. The dealer used an odb scanner but retrieved no codes and informed the contact to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that there were no open recalls on the VIN. The contact was referred to the NHTSA hotline. The failure mileage was approximately 21,000.

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The contact owns a 2019 Ford Ranger. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(r). The contact stated that the failure obstructed the visibility, and the contact was prevented from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or inspected. The vehicle was not repaired because the VIN was not under recall. The contact stated that the failure persisted. The contact related the failure to NHTSA campaign number: 25v442000 (back over prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.

The contact owns a 2020 Ford Ranger. The contact stated that while driving in reverse, the back over prevention camera was inoperable. The contact stated that the back over prevention camera displayed a black screen. The contact stated there were times when the back over prevention camera did not come on at all. The contact stated the failure would occur intermittently in the beginning and now the failure occurred on a more regular basis. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 45,000.

The contact owns a 2021 Ford Ranger. The contact stated while reversing, the back over prevention system failed to function as intended. The contact stated that the message to “see the dealer for repair” was displayed. The back over prevention camera system had displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed rear-aide back-over camera. The contact was informed that the back over prevention camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 55,000. The VIN was unavailable.