general problems of the 2013 Ford Taurus

Please allow submission of additional information regarding issues with my 2013 Ford Taurus police interceptor. As stated on the previous complaint filed on 1/9/2024, I got my car service at autonation Ford service center on 12/16/2023, and I brought it back to the service center on Saturday, 12/23/2023 because of the car’s poor performance and engine had laminated on 12/17/2023. I went to pick up the car on Thursday 12/28/2023 in the morning, the Ford representative said the car is fine, and there is nothing wrong with the car. I say thank you and drive off. So, I am driving the car for about 5 minutes, it feels sluggish. Then the engine light comes on, I make a u turn and return the car to autonation Ford for service. As things stand now, my car is still autonation Ford service center, due to the defects which are causing poor performance while driving the 2013 Ford Taurus police interceptor, issues such rough steering, bad ignition switch, and braking issue. Per my previous statement, I drove the car for about on 12/28/2023, it felt extremely sluggish. The hard shifting in vehicle, and steering wheel was rough . The brakes have more issues than normal. The engine light came on.

I’m not having any success with my local Ford dealership or with Ford customer service getting my car covered under the customer satisfaction program. I have fuel system issues, I need to replace both cats and 2 bad sensors, halfshaft, fuel system, and braking issues. The dealership said to contact Ford and Ford says it’s the dealership’s problem. If they don’t fix it, I’m done with Ford. If they can’t stand behind their products and their dealerships won’t help the customers, then my loyalty is done. I’ve already had to replace a poorly designed ptu at my expense and now this, buyer beware on interceptors. Let’s hope I don’t have any other issues. No one seems to be willing to help and I’m beyond frustrated with this experience.

Was involved in a accident anti lock brakes did not engage prior to accident as the tires locked up when pressing on the brakes resulting in the accident . The accident happened on a interstate highway while in motion.

The rear driver side brakes have been acting up and will make a loud clunck when you go to stop, the tire and brakes smell hot, took it to a mechanic on Sunday said a caliber was rusted and it should be under warranty called dealership took it in to liberty Ford in brunswick ohio. They said it was the brake pad and rotor due to the weather we have in ohio that it was rusted and would need to be replaced at 360. 00 for the 2 parts plus labor, really a 2013 year car with under 25,000 miles on it.

While bringing my wife home from work,down a city street, she yelled out to me to watch out. . . Deer! automatically, I looked to the right in people yards and wooded are,then left, only to find them just slight to my right form the center of our car. At this point I knew the brakes were in great shape. However these halogen projection headlights have a decent pattern, but are like having two candles. Why is it my 2006 Mercury montego had factory hid headlights and now 7 years later they went backwards, as other cars are now using led headlights? this was not the only time. The next time my wife noticed a person walking in the road,why who knows? except I am not happy with what I think is politics Ford is doing. These lighting system is so bad if I had the high beams on while driving with on coming traffic nobody blinks at me. (I know this should not be done for safety reasons, but I had to prove to myself that it's not just me due to the change over from hid to halogen lighting. Ps) today March 14 2014, I wrote thru the website planet feedback to the ceo of Ford over this issue. I already mentioned this on surveys Ford gave me when I purchased the auto, and mentioned it to the dealership.