general problems of the 2014 Ford Taurus

The contact owns a 2014 Ford Taurus. The contact stated while driving approximately 25 mph, the vehicle stalled. The contact was able to pull off to the side of the roadway and restarted the vehicle. The contact stated there was no warning light illuminated. The contact stated that at other times while starting the vehicle, the engine was sputtering as if the vehicle was going to stall. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the fuel pump was failing and needed to be replaced. The contact was made aware of NHTSA campaign number: 16v621000 (fuel system, gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 99,000.

The contact owns a 2014 Ford Taurus. The contact stated that the vehicle failed to start. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where the fuel pump was replaced; however, the failure persisted. The mechanic then replaced the fuel pump control module and relay, and the vehicle started. The vehicle was repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA campaign number: 16v621000 (fuel system, gasoline). The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 122,325.

The contact owns a 2014 Ford Taurus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA campaign number: 16v621000 (fuel system, gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 58,800. The VIN was unavailable.

The contact owns a 2014 Ford Taurus. The contact stated that while driving approximately 25 mph the vehicle suddenly stalled and the engine would not restart. The vehicle was towed to the local dealer who diagnosed that the fuel pump module had failed and needed to be replaced. The fuel pump module was replaced and the failure was remedied. The manufacturer was also notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number 16v621000(fuel system, gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 68,000.