general problems of the 2015 Ford Taurus

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly and occasionally was displayed upside down or blank. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 103,000.

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. Occasionally, the rearview camera image appeared upside down, and at other times the image was distorted or intermittently visible. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 121,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The rearview camera displayed the message "camera not available” when reversing. Occasionally, the screen was black or displayed upside down while reversing. The vehicle was not repaired. The failure mileage was unknown.

See attached document for complaint. I received the safety recall on my 2015 Ford Taurus in October 2025 and as of yet have not received any information related to parts availability. I am writing this letter because I do not wish to be forgotten and wish this recall issue to be resolved. It has been three months, soon to be four. The rearview camera issue started in 2024 with my vehicle. The camera displays distorted images and really needs to be fixed as soon as possible. Whenever you receive the remedy, could you please notify me by mail? thanks in advance for your consideration in this matter.

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image unexpectedly turned off and on. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, parts were not yet available for the recall repair. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was distorted and appeared upside down. The vehicle was taken to a dealer, where it was diagnosed and it was determined that the rearview camera system had failed and needed to be reprogrammed or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the camera image was distorted, blank, or the camera image was upside down. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The message to “contact the dealer" was displayed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the recall. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview system became inoperable. The contact stated that the rearview camera image flickered, and the message “camera not available” was displayed. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, parts for the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was fuzzy and inverted while reversing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The contact stated that while in reverse(r) on several occasions, the rear-view camera screen was black. The contact stated that on several occasions the vehicle was shifted back to drive and driven several feet and then shifted back into reverse(r), and the screen operated normally; however, on other occasions, the screen remained black. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,100.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(r), the camera failed to display the image of the rear of the vehicle or display a rainbow-colored pixel on the screen. The failure was intermittent. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 104,000.

The contact owns a 2015 Ford Taurus. The contact stated while reversing, the rear view camera display failed to function as intended. The contact stated that the rear view camera displayed worked intermittently. The vehicle was taken to the dealer, however the vehicle was not inspected. In addition, the contact was informed that there was not an open recall associated with the contact's VIN. The contact received a recall notification; NHTSA campaign number: 25v695000 (back over prevention) however the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the rear-view camera failed to display a clear image as intended on the center digital screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). In addition, the back over prevention system occasionally failed to operate as needed. The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. An unknown message about the failure of the rearview camera was displayed on the screen. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.

The contact owns a 2015 Ford Taurus. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v315000 (back over prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 100,000.

The contact owns a 2015 Ford Taurus. The contact stated that while shifted into reverse(r), the image on the screen was inverted or the screen was blue. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention) in late 2025. The contact called the local dealer and was advised that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 230,000.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rearview camera displayed a blank image, an upside-down image, or the message "please contact dealer" was displayed. The contact stated that the dealer replaced the radio three times, but the failure persisted. The contact later received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was inverted, black, or distorted while the vehicle was in reverse(r). The vehicle was taken to the dealer, where it was confirmed that the rearview camera had failed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 110,000.

The contact owns a 2015 Ford Taurus. The contact stated that on several occasions while in reverse, the image on the screen was flipped upside down and the back over prevention system occasionally failed to function as needed. The contact stated that the message “contact dealer” was displayed on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was intermittently inoperable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact stated that on several occasions, while in reverse, the image from the back over prevention screen was upside down. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 122,095.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera display failed to function as intended. The contact stated that the message “camera not available” was displayed. The contact failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, parts were not yet available for the recall repair. The dealer was made aware of the failure; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.

The contact owns a 2015 Ford Taurus. The contact stated the rear-view camera was pointing to the ground and was unable to visually see or use properly. The contact stated an unknown warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). Prior to receiving the recall letter, the rearview camera was displaying either an upside-down, reversed, and backward image. The rearview camera later became totally inoperable. There were no warning lights illuminated. The vehicle was taken to a local Ford dealer, who confirmed the recall status. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,000.