general problems of the 2015 Ford Transit Connect

No remedy from Ford for this recall since September 8 2025. This is a work vehicle I can not use until recall fixed.

I am submitting this complaint to report an unresolved safety recall and the inability to obtain a timely inspection or repair, which I believe places me and my family at increased risk of a crash. My vehicle is a 2015 Ford Transit Connect. The vehicle is subject to Ford safety recall 25s89 and NHTSA recall 25v572, concerning a failure of the rearview camera system. The rearview camera on my vehicle frequently displays a message stating “rear view camera unavailable, contact Ford dealership” and then goes to a black screen. This results in a complete loss of rear visibility while backing up, increasing the risk of a collision, especially involving pedestrians or other vehicles. I received the safety recall notice in September 2025. Since then, I have made numerous attempts to have the vehicle inspected and repaired. Despite repeated contact with my local dealership, has informed me that they cannot perform the inspection or recall repair because they do not have an sscc repair procedure available and therefore cannot proceed. I have also contacted Ford motor company customer service by phone multiple times, but these calls have not resulted in a resolution or a clear path to getting the vehicle repaired. As a result, I am left operating a vehicle with a known safety defect and no access to the recall remedy. I am deeply concerned for my safety and the safety of my family. Operating this vehicle without a reliable rearview camera significantly increases the chance of a crash, and I believe the continued delay in providing a remedy defeats the purpose of a safety recall. I respectfully request that NHTSA document this complaint and take any appropriate action to ensure that Ford motor company provides a timely inspection and repair for this safety defect.

The rear passenger side sliding door fell off the track and fell off the vehicle, while the door was being closed. I originally reported difficulty to the dealership shortly after purchasing the vehicle around 2016. I asked the dealership on multiple occasions to fix the door sliding issue. I was told there was nothing they could do to fix it. The door was always difficult to open and close. 6/25/24, the door fell off the vehicle while it was being closed.

I have sing of transmission fault service now.

The fuse associated with the rearview camera of this vehicle has consistently blown over the last few years leaving the backup camera inoperable with no image on the dashboard display. The lack of a functioning backup camera results in the loss of a view directly behind the vehicle which could result in an accident. A warning stating that "rear view camera is unavailable" and a dark display occur when the fuse is blown. The rearview camera fuse blows often typically only after a few vehicle trips. After diagnosing the blown fuse issue, chafing of a wiring harness was found behind a grommet where wires pass between the vehicle body and the rear liftgate. The damaged wiring harness is in the vehicle and available for inspection. This issue has also been documented by others as was discovered by searching for information on the internet.

The change box does not want to give me the changes, how to move forward or backward.

Wal-mart alpharetta, GA installed the wrong tires on the front of my 2015 Ford Transit Connect in August 2017. Starke, FL wal-mart could not balance the tires due to wrong load limit having been installed, bubble on driver's side that could blow at any minute & tires having been counter-balanced when installed. I have contacted alpharetta wal-mart, provided all needed info, asked that they make arrangements with starke, FL wal-mart to install 2 new proper load tires at no cost to me. Assistant manager tony was to contact me the following day after wal-mart was advised of the problem. I attempted 3 times to fax the info but their fax machine would not work. I mailed all documentation to assure their notification. I have not heard from anyone. I am afraid to drive. If an accident occurs, this will immediately become a much larger problem than it is now. Please do something to make wal-mart correct this problem right away.

This is to advise you that complaint # 11169922 has been successfully resolved by wal-mart, starke, FL on January 15, 2019. I believe something should be done to the alpharetta, GA wal-mart #02941, specifically auto care manager troy who did not respond to me at all, however the problem was successfully resolved.

Windshield has many little specks that get worst when the sun light hits it making driving very dangerous it appears to be in the glass it self.

Rear window exploded while driving straight, less than 5 mph on city street.

The vehicle was sitting parked curbside while our daughter was in school and on a break, I went to move the car closer and when I shut the driver's door, the back glass shattered and fell to the street.