Table 1 shows one common electrical system related problems of the 2019 Ford Transit Connect.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
The contact owns a 2019 Ford Transit Connect. The contact stated while the vehicle was parked, the electrical system failed to respond, and the vehicle turned off. There were no warning lights illuminated. There was no power to the vehicle. The vehicle was towed to the dealer where unknown repairs were performed along with a taillight repair. On a separate occasion, while driving 30 mph, the vehicle failed to respond, the transmission was not shifting properly, which caused the vehicle to jerk. The contact stated that while driving after the engine had warmed up, the vehicle would unintendedly stop. The contact returned from a trip and the vehicle was taken to a dealer and was diagnosed with transmission failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,500.
1. The 2019 Transit Connect wagon transmission would buck or jerk when removing my foot from the accelerator when going 60 mph or more. The brake was not press at the time of the jerk. 2. When entering the Ford service center for the transmission check appointment, the left front brake seized. There was an odor of burning brake pads. 3. After the brake module was replaced and the service center took it for a test drive of the transmission, the technician told me the lighting module needed to be replaced and the vehicle continued to stay at the service center. 4. While still at the service center, they connected the vehicle for a computer reboot/refresh that would take over night. The next morning they informed me that the reboot did not take in the vehicle computer system. 5. The service center called in a regional Ford technician three times to try to solve the issues without success. 6. We never had possession of the vehicle during this time. It continues to be in possession of the service center and to our knowledge is not repaired. 7. The "service engine" red light never came up on the instrument panel when the incident happened.
This entire vehicle is a problem, including my backup camera needing to be replaced 2x since oct. My work van does not have a rearview mirror or window so its crucial I'm a sole proprietor business owner and my only business vehicle (2019 Ford Transit Connect) has been in the shop a total of over 10 weeks in the last 10 months. I have had numerous problems with my vehicle including my back up camera not working (which is very important since I don't have a rear view mirror or back windows), Ford pass not working, ac blowing heat, transmission problems, check engine light on, vehicle stalling, and emissions problem. So far in 2022, it has spent over 3 weeks in the shop and is currently in the shop. I have had 3 different computer modules, egr valve, torque converter, and backup camera replaced and I was just told today it needs another back-up camera and the heater control module replaced. I bought my vehicle brand new from village Ford (now gary yeoman) in 2019 and it currently has 38,000 miles on it. The regular warranty ended at 36k miles, but Ford corporate purchased me an extended warranty covering my vehicle to 75k miles due to the vehicle spending an entire month in the shop Nov 2021. I have called and emailed Ford corporate multiple times including talking to very unhelpful supervisor. I clearly have a bad vehicle and it is a huge inconvenience and is adversely affecting my business. I have asked for Ford to buy my vehicle from me and told there is nothing they can do. As a consumer I am made to feel like all these problems are somehow my fault, when I have done nothing wrong except unknowingly bought a lemon vehicle and because I haven't had the exact same problem 3x, it doesn't qualify for the FL lemon law. There should be some provision for a vehicle with 8+ problems and that has spent 11 weeks in the shop in 10 months. This is a wrapped work vehicle that advertises my business. Guess how many business cards I passed out during those 11 weeks? zero.
Transmission converter and Ford refuses to honor the repair. It does not show on their computer yet the rpm needle goes up and down on stealth mode. The wiper hose keeps coming off. The back up camera kept going black. The ac went out at less than 40,000 miles. The software will not update. The eco system would not work properly. The passenger bag is not detected.
I can not seem to get my reduced guard function as shown in internal memo ssm48081 and in my factory Ford owners manuel set up by any Ford dealership I have been to. Last night at dinner it set off 5 times with my dog inside. Was told by one dealership to just not lock the doors.