Latches/locks/linkage Problems of Ford Transit Connect

The contact owns a 2014 Ford Transit Connect. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA campaign number: 20v331000 (latches/locks/linkages); however, the recall was still present on the VIN. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

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The contact owns a 2015 Ford Transit Connect. The contact received notifications of NHTSA campaign numbers: 20v331000 (latches/locks/linkages), 23v502000 (latches/locks/linkages), and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer refused to perform the recall repairs regarding the latches, locks, and linkages. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at various speeds, the rear sliding door failed to remain securely closed. The local dealer was contacted; however, the contact was advised that the failure was not related to a recall. The vehicle was not repaired. The contact related to the failure to NHTSA campaign number: 23v502000 (latches/locks/linkages). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

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The contact owns a 2015 Ford Transit Connect. The contact stated that while her husband was operating the vehicle, the front driver side door failed to shut closed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 23v502000 (latches/locks/linkages). The dealer informed the contact that the recall was expired. The manufacturer was made aware of the failure and confirmed that the recall had expired. The failure mileage was approximately 200,000.

The contact owns a 2015 Ford transit. The contact stated that, upon attempting to close the driver's side door, the door failed to latch closed correctly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v502000 (latches/locks/linkage); the VIN was included but parts are not yet available. The manufacturer was not notified of the failure. VIN tool confirms parts not available. The failure mileage was unknown.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at undisclosed speeds, the trunk unintendedly unlatched. The contact placed a strap extending from the trunk latch to the seat to keep trunk closed while driving. The dealer was contacted and confirmed that the vehicle was included in NHTSA campaign number: 23v502000 (latches/locks/linkages) for the door, but not for the trunk latch. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 90,000.

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA campaign number: 23v502000 (latches, locks, linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while entering the vehicle and closing the front driver's side door, the door failed to latch securely. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA campaign number: 23v502000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that when he went to shut the drivers side door during a morning start of the vehicle and the door would not close and lock. The contact drove the vehicle to a dealer who advised that they had not been authorized to perform a repair by the manufacturer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 151,000.  VIN tool confirms parts not yet available.

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA campaign number: 23v502000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side door latch had detached from the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Transit Connect. The contact stated while driving at an undisclosed speed and turning into a parking lot, the front driver's side door inadvertently opened. The contact stated that the failure had been recurring while driving. The contact stated that he had applied tape to the door to keep the door closed. The contact later received notification of NHTSA campaign number: 23v502000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 134,100. VIN tool confirms parts not available.

The contact owns a 2014 Ford transit. The contact stated while driving approximately 35 mph the contact leaned against the driver's side door and the door swung open. The contact stated that the "door open" light was illuminated. The contact received notification of NHTSA campaign number: 23v502000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door pawl spring tab needed to be replaced, however the parts were unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA campaign number: 23v502000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated that when they had entered the vehicle and the passenger attempted to close the front passenger door the door was not able to be locked. The contact stated that the passenger held onto the door until they arrived at their destination. The contact drove the vehicle to a lock smith who was able to repair the door springs that had failed. The vehicle was repaired. The contact stated that two months later she received notification of NHTSA campaign number: 23v502000 (latches/locks/linkages), however the repair had already been completed. The manufacturer was not informed of the failure. The failure mileage was unknown. VIN tool confirms parts not yet available.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 25 mph, the rear hatch doors opened independently. The contact stated the door ajar warning light was illuminated. The contact stated he has experienced the failure for a second time. The contact took the vehicle to the local dealer. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 20v331000 (latched/locks/linkage), however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

The contact owns a 2013 Ford Transit Connect. The contact stated while driving 35 mph, the front driver’s side door unlatched independently. The contact stated no warning light was illuminated. The contact stated the front driver’s side door also failed to latch. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact attempted to speak to manufacturer but was unable to reach a representative. The failure mileage was unknown.

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2014 Transit Connect. Consumer writes in regards to door latch safety recall.

The contact owns a 2015 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the sliding door opened without warning. The driver's side sliding door had failed to latch securely. The contact activated the child lock to secure the sliding door. The contact received notification of NHTSA campaign number: 20v331000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. The vehicle was taken to friendly Ford (333 e irving park rd, roselle, IL 60172, (866) 524-7439) and the contact was informed that the doors were operating as designed. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.

Tl the contact owns a 2010 Ford Transit Connect. While the vehicle was stationary, the driver's door would not open. As a result, the contact had to climb over the emergency brake and exit through the passenger door. The contact, an independent mechanic, stated that the generic electronic module that controlled all of the locking mechanisms in the vehicle failed to lock and unlock on more than one occasion while inside or outside of the vehicle. Furthermore, both of the rear sliding doors experienced intermittent failures. A dealer was not made aware of the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 116,000.

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Tl the contact owns a 2010 Ford Transit Connect. While driving, the front driver's door and sliding door erroneously locked. While the doors were locked, the instrument panel indicated that the doors were unlocked. The cause of the failure was not determined. The manufacturer and local dealer (advantage Ford, 1031 central Ave, duarte, CA) were notified. The failure mileage was 47,000. The VIN was unknown.

The contact owns a 2015 Ford Transit Connect. The contact stated while having the vehicle repaired under NHTSA campaign number: 21v376000 (power train) and 20v331000 (latches/locks/linkages) the dealer failed to remedy the recalls without charge. The manufacturer was informed of the issue and informed the contact to speak to the dealer about reimbursement. The failure mileage was approximately 80,000.

The contact owns a 2015 Ford Transit Connect. While driving 2 mph, the rear passenger door swung open. The contact received a recall notification for NHTSA campaign number: 16v643000 (latches/locks/linkages). In addition, none of the doors would open or close. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 8,000.

The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 Ford Transit Connect. The contact stated that the keyless entry fob failed. The contact had to use the key to manually open the doors and start the vehicle. The contact took the vehicle to the dealer and was told that they were unable to correct the failure. The VIN was not available. The failure mileage was 6,000 and the current mileage was 7,000.