Rearview System Braking Problems of Ford Transit Connect

Intermittent electronic issues are: 1) rear view backup camera malfunction. Works sporadically. Camera some times clear as bell, and stays on when in drive moving forward. Other days camera fails to blue screen, then turns gray with message that camera is unavailable, contact dealership. Defect is not currently not listed for this vehicle as a recall. Definite safety hazard with camera staying on when vehicle is in drive and moving forward. 2) auto start, stop feature was functioning when vehicle was purchased November of 2025, but as of April 2026, system began to turn itself on and off, no longer can be activated or deactivated via command button on console.

See all problems of the 2020 Ford Transit Connect 🔎.

All these problems started when the rear camera quite working.

See all problems of the 2016 Ford Transit Connect 🔎.

I am submitting this complaint to report an unresolved safety recall and the inability to obtain a timely inspection or repair, which I believe places me and my family at increased risk of a crash. My vehicle is a 2015 Ford Transit Connect. The vehicle is subject to Ford safety recall 25s89 and NHTSA recall 25v572, concerning a failure of the rearview camera system. The rearview camera on my vehicle frequently displays a message stating “rear view camera unavailable, contact Ford dealership” and then goes to a black screen. This results in a complete loss of rear visibility while backing up, increasing the risk of a collision, especially involving pedestrians or other vehicles. I received the safety recall notice in September 2025. Since then, I have made numerous attempts to have the vehicle inspected and repaired. Despite repeated contact with my local dealership, has informed me that they cannot perform the inspection or recall repair because they do not have an sscc repair procedure available and therefore cannot proceed. I have also contacted Ford motor company customer service by phone multiple times, but these calls have not resulted in a resolution or a clear path to getting the vehicle repaired. As a result, I am left operating a vehicle with a known safety defect and no access to the recall remedy. I am deeply concerned for my safety and the safety of my family. Operating this vehicle without a reliable rearview camera significantly increases the chance of a crash, and I believe the continued delay in providing a remedy defeats the purpose of a safety recall. I respectfully request that NHTSA document this complaint and take any appropriate action to ensure that Ford motor company provides a timely inspection and repair for this safety defect.

See all problems of the 2015 Ford Transit Connect 🔎.