Air Bag Not Deploy problems of the 2012 GMC Acadia

Warning "service air bags" pops up; dealer says needs passenger presence assembly $200 and labor $500. Says air bag will not deploy. Also happened 1 yr ago but message went away until recently.

Service airbag light is on. Airbags will likely not deploy in the event of a crash. Nhtsa shows a recall on this item for all 2012 Acadias; however, my VIN does not show up as a pending recall. GMC dealer and GMC both decline to address issue as a recall.

The contact owns a 2012 GMC Acadia. While attempting to park the vehicle, it accelerated unexpectedly through a garage door. The brake pedal was depressed, but the vehicle failed to stop. The air bags did not deploy. There were no injuries. The vehicle was towed to the dealer and the diagnostic results were not disclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

My 2012 GMC Acadia was involved in gm safety recall 14030 in may 2014 concerning the ¿service air bag¿ light coming on (NHTSA campaign number: 14v118000). Even though my vehicle had not had the problem, on 09/24/14 my dealer performed the recall by removing the driver and passenger side impact airbag (siab) wiring harness connectors and splicing and soldering the wires together. Yellow electrical tape was placed over the splices. Vehicle had 16,924 miles on it at that time. Shortly after the repair was done the ¿service air bag¿ light started coming on. We quickly determined the light would go out if we "wiggled" the yellow tape under the passenger¿s seat. Gm issued service bulletin 15536 in August 2015. They had received reports that, in some cases, the required repair for gm recall n14030 may have been incorrectly performed by the dealer service technician. Under this special coverage dealers were to remove the section of the wire with the faulty repair and re-connect the wires at no charge to the customer. Gm identified all vehicles involved with 15536 by VIN on the applicable warranties section in gm global warranty management system. When I took my vehicle in to have the ¿service air bag¿ light problem fixed, the dealer saw the light was on but their scan revealed no codes. He said this was not the same issue and my VIN was not included in the service bulletin anyway. The dealer nor gm customer service could explain why all vins involved with the original recall (14030) were not covered by 15536. This is a safety issue (air bags will not deploy with "service air bag" light on) and gm appears to have arbitrarily determined some vins had good repairs and some others may not. I think it is only fair and logical that all vins involved with recall 14030 should be included in service bulletin 15536 and request your help to make that happen.

The vehicle was in motion near an intersection and approaching the light to turn. ( near airport in raleigh nc) the front and side airbags failed to deploy during the crash. The other vehicle has been declared total loss and mine has significant damage and could be classified as total loss. There are personal injuries. I am attaching pictures of the vehicle and accident report.

My wife and three daughters, ages 11, 9, and 6, were involved in a major crash. An elderly male traveled thru a steady red traffic signal and struck the passenger side of my wife's vehicle as she was crossing the intersection with a green traffic signal. After impact, they were pushed head on into a traffic standard (which was taken out completely) and then into a telephone pole, also head on. Not one airbag deployed. The vehicle is supposedly equipped with front and side airbags. In March of 2014 there was a recall concerning the airbags not deploying in these vehicles (# 14v118000). I have owned this vehicle since new and did return it to the dealership in may of 2014 for the recall shortly after receiving notification. I was advised that it was taken care of.

Air bag sensor warning light came on, carried it to fowler Buick GMC in August, 2015, system was reset. 2 weeks later, light came back on, went back to dealer, had air bag sensors replaced in drivers seat and passenger seat, which cost $1310. 00. 2 weeks later warning light comes on and goes off several times when driving. Dealer service cannot find cause but informs me to that air bags will not deploy when warning light is on. 2012 Acadia has 81,000 miles on vehicle and I do not want to trade again. I would like to know what options I have since there appears to be nor call for this problem.

The contact owns a 2012 GMC Acadia. The contact stated that while driving 30 mph, the air bag light illuminated. The contact was informed by onstar that in the event of a crash, the air bags would not deploy or may deploy erroneously. The vehicle was taken to the dealer where the air bag cables were reset. The vehicle was repaired but the failure recurred. The manufacturer was not notified. The failure mileage was 16,519. The VIN was unavailable.