Table 1 shows one common seats related problems of the 2024 GMC Acadia.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
No traffic collision. Preemptive report. Headrest positioned so far forward that head is forced into a downward position. Unable to comfortably maintain eye contact with the road in this position (photo attached). Only remedy is to have headrest positioned so far down that it would cause decapitation in a collision. I was not aware of the decapitation risk when purchasing the vehicle. Gm initially stated the dealership should have remedies in the form of alternate parts to be installed at the dealership. Dealership stated that is not the case and they do not have any resolution available.
When lowering the 3rd row seats the headrests will not fold down, making it impossible to lower 3rd row seats fully.
GMC told me I needed to contact you regarding my third row seats not going down flat. The headrest will not flip forward causing me not to be able to use my vehicle as intended.