Steering Failed problems of the 2015 GMC Canyon

I was driving the car in the giant eagle parking lot and the power assist for the steering stopped working. A notice came on the dashboard screen indicating the same and stated that this malfunction could cause a crash. I stopped the car, turned the engine off, and restarted the car. The notice on the dashboard went away and the steering power assist functioned normally. I drove the car for a week without recurrence. I made an appointment at the GMC dealership and after looking at the vehicle they concluded that they could not identify the problem since the steering was operating properly. I had indicated that there was a recall notice nhsta reference #s 15595 and 16v054000 covering a potential steering assist failure but was told that these recall notices did not apply to my vehicle. The vehicle was returned to me with instructions to bring the car in for service the next time it happens.

While driving at any speed the service power steering drive with care warning comes on and I immediately lose control of steering assist pulling the steering from my hands. Seconds later a service stabilitrak warning comes on. I can pull over and turn the truck off and the power steering returns when started. It can continue working for a few minutes or a few days there's no pattern to its malfunction. The recall date is January 6 2015 to March 19 2015 and my truck was manufactured in April 2015 so my truck doesn't come up in the recall. But I feel they not only made a mistake in the manufacturing causing the recall but they made a mistake in the recall window and it should be extended beyond March 19th. I have taken my truck to a dealer and they have diagnosed the problem as intermittent steering gear failure and are charging me $2339. 00 to fix what I believe should be part of gms recall. I have attached photos of the dash warnings and the speed that it happened. This malfunction is extremely dangerous when it happens in a turn.

Tl-the contact owns a 2015 GMC Canyon. The contact stated that while driving approximately 65 mph, the power steering, stabitly trac and the brake warning indicators illuminated. The vehicle started to loose the ability to steer. The contact pulled over to the side of the road and turned off the vehicle and then back on. Ther contact also stated that the failure occurred intermittenly since the vehicle was purchased in September of 2019 from a used car lot. The vehicle was taken to the dealer reichard Buick/GMC, 161 salem Ave, dayton, OH 45406, they determined that the steering gear had failed and needed replacement. The manufacturer was notified of the failure. The vehicle was not repaired. The approiximate failure mileage was 85,000. Bp.

The contact owns a 2015 GMC Canyon. The contact stated while driving 5 mph on an unpaved gravel road, the vehicle shuddered several times. The vehicle also shuddered while stopped. The vehicle was restarted and the shuddering ceased. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the issue. The vehicle was taken to another independent mechanic who diagnosed the vehicle with an unknown steering failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 215,000.

The contact owns a 2015 GMC Canyon. While driving 60 mph, the steering wheel seized and the power steering assist indicator illuminated. The failure occurred twice. The vehicle was taken to an independent mechanic where it was diagnosed that the steering assist failed needed to be recalibrated and/or replaced. A dealer was not contacted. The manufacturer was made aware of the failure and declined to assist since the VIN was not included in NHTSA campaign number: 16v054000 (steering). The approximate failure mileage was 56,000.

The contact owns a 2015 GMC Canyon. While driving at an unknown speed, the steering failed and the power steering and stability warning indicators illuminated. The contact called a local dealer (sharrett Buick GMC, located at 10312 auto pl hagerstown, MD 21740). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and provided case number: 8-3174680341. No further assistance was offered. The failure mileage was 44,000.