Hydraulic Power Assist Steering System problems of the 2000 GMC Savana

2000 GMC Savana van with conversion package. Power steering completely failed. I found a recall notice on the NHTSA site, called GMC and was told there was no recall. After I told the operator the recall number she then found a "customer satisfaction safety campaign". I was not notified of this serious safety hazard with my vehicle. My 17 year old daughter was driving the vehicle when the power steering failed. Luckily, she was able to park the car without incident. This is a large heavy car it is almost impossible to steer w/o the power steering. GMC will be kind enough to fix the steering after I get the vehicle to a dealer. (they are not responsible for towing) sooo I get to drive the car to the dealer w/o the power steering. I wonder if it would pass an accident avoidance course??.

The consumer stated while driving the 2000 GMC savanna vehicle experienced d the same problems as mentioned in recall 05v00500. While parking the van, coming back, and then putting it I into the reverse the power steering assist failed. Also, had brake problems. Had to allow extra space in between cars for the van to stop. Consumer called gm, and checked on the recalls , and was informed this vehicle was not included in the recall. Consumer only put on 1,500 miles on the van since purchasing it. The van was preowned and was equipped with handicap accessibility. The dealership was called, they found recalls, and t referred consumer to gm. The owner has not has this repaired. The brakes has also had problems. The brakes operated poorly, and could not get vehicle to stop. The mechanic determined that there was nothing wrong with the brakes.