Windshield Wiper/washer problems of the 1997 GMC Sierra 1500

The contact owns a 1997 GMC Sierra 1500. The contact stated that while driving during a rainstorm, the windshield wipers stopped functioning. The contact pulled over and the wipers began working intermittently. Most recently, the wipers stopped functioning altogether. The vehicle was taken to an authorized dealership where the contact was informed that the vehicle was not included in any recalls. The contact called the manufacturer who referred him to NHTSA. The vehicle had not been repaired at the time of the complaint. The failure mileage was 67,550. The current mileage was 69,836.

: the contact stated the windshield wipers work intermittently or not at all. There is an NHTSA recall, # 03v159000, regarding the visibility: windshield wiper/washer. The VIN was not included in the recall.

1997 GMC sierra has windshield wipers malfunction. Windshield wipers quit working at ifferent times usually when it is raining. Currently there is a recall for this type of ehicle but according to gm, not for my vehicle based on the VIN#. The VIN # is [xxx]. I have not repaired the vehicle yet. Updated 07/25/2012 information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Persistent failure of windshield wiper operation under normal vehicle operation. This led to lack of visibility through windshield. There is a well documented recall of the wiper module assembly for gm trucks/vans. My truck is a 1997 GMC k1500. When I took my truck into the dealership, they informed me that my particular VIN was not included in the recall VIN range. There is no doubt my truck has the bad parts illustrated in the recall(s) (eg, ea02006). My complaint is that it should be included and fixed by gm, and that by some sort of VIN technicality or error, they refuse to fix. What is my course of action to rectify this situation?.