Dashboard Crack problems of the 2011 GMC Sierra 1500

20 problems related to dashboard crack have been reported for the 2011 GMC Sierra 1500. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 GMC Sierra 1500 based on all problems reported for the 2011 Sierra 1500.

1 Dashboard Crack problem

Failure Date: 01/03/2020

The top side of my interior dash is cracked on the driver side. This was not due to any kind of impact or anything else. I am the only driver of this vehicle and take very good care of it.

2 Dashboard Crack problem

Failure Date: 10/10/2017

In my 2011 GMC Sierra 1500, which is garage kept, I started for work on a rainy day, my windshield began to fog up, I turned on my defrosters, heard a loud pop, and when I looked at my dashboard, right above the instrument panel, I had a large crack in my dashboard. I have seen reports about how there are many complaints on gm involving the same problem. It is my concern that when airbags deploy ( hopefully never needed) that it will increase the amount of shrapnel in the vehicle. I am very upset that I have heard stories stating that gm considers this a cosmetic flaw and not an actual safety issue. Are you kidding me? I work hard for my money, I am forced on a daily basis to stand behind the product or services that I provide. Its time gm does the same.

3 Dashboard Crack problem

Failure Date: 07/23/2017

Purchased 2. 5 months from local dealership. Spotless interior. Parked truck in parking lot for about an hour for church and noticed crack above passengers airbag to the left splitting the dash completely. Also bowing to dash branching left of crack. Weather was around 90 degrees and I use a sunvisor and typically crack my windows. Have not cleaned or touched dash in the time of ownership, other than slidding the sunvisor to windshield. Dealership today claimed they cannot and will not do anything about it until GMC issues recall. After researching this is apparently a common complaint in all GMC truck models from 07-13. Concerned with safety of airbag projectiling shards of dash if deployed.

4 Dashboard Crack problem

Failure Date: 07/13/2017

Dash crack above instrument cluster.

5 Dashboard Crack problem

Failure Date: 07/12/2017

The contact owns a 2011 GMC Sierra 1500. The contact stated that, over time, the dashboard began to crack in various places, beginning on the upper driver side corner. The vehicle was not taken to a dealer or independent mechanic. A dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they would not replace the dashboard as there was no recall, but could potentially provide some financial assistance. The approximate failure mileage was 85,000.

6 Dashboard Crack problem

Failure Date: 05/04/2017

Cracked dashboard. Cracked in 2 places. One near the passenger side airbag and one above the stereo.

7 Dashboard Crack problem

Failure Date: 03/28/2017

Dash cracked around passenger air bag unit. Safety hazard if deployed.

8 Dashboard Crack problem

Failure Date: 09/14/2016

I purchased a 2011 GMC Sierra 1500 in non. Of 2014. The dash board is now cracking. It initially started by the passenger side airbag and now there is a crack over the instrument panel as well as one starting over the gauges. I have seen several complaints about this and it is a definite safety hazard due to an accident would deploy the airbags sending shards of the dash board flying directly into the passengers of the vehicle.

9 Dashboard Crack problem

Failure Date: 08/25/2016

The contact owns a 2011 GMC Sierra 1500. The contact stated that the dashboard was cracked from the instrument cluster to the driver side windshield. There was an additional crack that extended to the far left corner of the passenger side air bag. The vehicle was driven to the dealer and the dashboard was replaced. The approximate failure mileage was 72,000.

10 Dashboard Crack problem

Failure Date: 08/08/2016

There is a 4" stress crack in the dashboard just head of the gauge cluster which developed a week ago. My concern is two fold 1) the crack will increase in size reducing the value of the vehicle, 2) in a impact situation, the structural integrity of the dash may be compromised allowing pieces of plastic to become projectiles, possibly damaging occupants or deflating the airbags thereby reducing there effectiveness in a crash.

11 Dashboard Crack problem

Failure Date: 07/01/2016

Takata recall. The contact owns a 2011 GMC Sierra 1500. The contact stated that the vehicle's dashboard was cracked in three different areas. The vehicle was taken to the dealer where it was confirmed that the dashboard was cracked; however, the repair was not completed due to the dealer's refusal to repair the failure. The contact received notification of NHTSA campaign number: 16v381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer did not consider the recall valid and was trying to get the recall overturned in court. The manufacturer was not made aware of the issue. The failure mileage was 93,308. VIN tool confirms parts not available.

12 Dashboard Crack problem

Failure Date: 05/12/2016

Dashboard is cracked directly adjacent to the air bag, I am concerned that plastic pieces of dashboard will become dangerous flying objects in the event of an impact that deploys the airbag. I have been talking with gm and the local dealership for months now and they will not accept responsibility. This is a continuing safety issue experienced by GMC sierra owners.

13 Dashboard Crack problem

Failure Date: 05/03/2016

The dash board has a crack by the passenger side airbag and a rack on the driver side. It also seems to be caving in. I am afraid that the airbag will go off at anytime or will not go off at all.

14 Dashboard Crack problem

Failure Date: 03/08/2016

The contact owns a 2011 GMC Sierra 1500. The contact stated that the dashboard began to crack. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.

15 Dashboard Crack problem

Failure Date: 03/01/2016

My truck has developed a crack on the dash, starting at the top left-hand corner of the front passenger airbag. It has cracked entirely through to the dash trim piece roughly 3-4 inches away. Not only is it a tremendous eye-sore, that most of my passengers notice and comment on. . . But has me extremely worried about safety. If this vehicle were to be in a collision and the airbag is deployed, I am sure that fragments of plastic would be propelled through the interior of the vehicle as the airbag fired. I have contacted my local dealership, and they state it is not covered, and have quoted me a repair cost of just over $1,000. This defect in the dash piece seems to be a recurring incident in a lot of 2007-2013 gm trucks. My dash pops and creaks while driving, and I can't afford the insane replacement costs associated with this repair. Gm needs to take a closer look at this situation.

16 Dashboard Crack problem

Failure Date: 09/19/2015

Dashboard cracking above the instrument cluster as well as along the passenger airbag. The cracks grow with every crack in the roadway and are seemingly not able to be patched as they glue they use just wears off from the dealership.

17 Dashboard Crack problem

Failure Date: 01/22/2015

Dash board cracking around passenger airbag, worried that plastic pieces would damage the integrity of the airbag thus injuring passenger and driver.

18 Dashboard Crack problem

Failure Date: 08/29/2014

I was driving down the interstate at 65 mph and heard a pop. I looked over and my dashboard had cracked right next to the airbag. On a non related instance my engine is now making a ticking noise that I will be taking to a dealer to check out.

19 Dashboard Crack problem

Failure Date: 07/16/2014

After having the truck for a year or so I noticed that the dash was starting to crack due to the florida sun beaming down on it. I purchased a sunvisor but still didn't seem to have much effect on the dash and now it has cracked all the way across in three different spots.

20 Dashboard Crack problem

Failure Date: 06/12/2014

Dash crack alongside airpag passenger side.


Other Structure related problems of the 2011 GMC Sierra 1500

Dashboard Crack problems
20
Body problems
9
Frame And Members problems
1

Safety Ratings of Sierra 1500 Cars
Sierra 1500 Service Bulletins
Sierra 1500 Safety Recalls
Sierra 1500 Defect Investigations