general problems of the 2014 GMC Sierra 1500

The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving 30-40 mph, the vehicle lost motive power, and rpm became raised. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and was diagnosed with lower and upper fuel pump failure. The contact was informed that the lower and upper fuel pumps needed to be replaced. The independent mechanic made the contact aware of TSB number: 13370a (fuel pump). The vehicle was not repaired. The manufacturer was notified of the failure and the TSB; however, the VIN was not included. The manufacturer opened a case. The approximate failure mileage was 105,000.

The contact's son owns a 2014 GMC Sierra 1500. The contact stated that when his son parked and exited the vehicle, there was an abnormal gasoline odor coming from the rear of the vehicle nearby the location of the fuel tank. The contact stated that he had checked the vehicle and noticed that fuel was leaking from the top of the fuel tank. The contact saw a streak of gasoline on the side of the fuel tank. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the fuel pump was leaking and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to technical service bulletin number: 14858 - high pressure fuel pump possible leak (fuel system, gasoline). The failure mileage was 60,563.