Air Bag Not Deploy problems of the 2015 GMC Sierra 1500

The contact owns a 2015 GMC Sierra 1500. While driving 40 mph, another vehicle struck the front end of the contact's vehicle, causing it to t-bone. The driver and passenger air bags failed to deploy and the seat belt pretensioners failed to lock the passenger and driver seat belts. A police report was filed. There were injuries sustained that required medical attention. The driver sustained a fractured left wrist, tendon damage in the left hand, bruising from the sternum to the pelvis due to hitting the steering wheel, and bruising to the right and left ankle from the force of the impact and braking. The passenger sustained bruising to the right arm and shoulder, and whiplash through the neck and back. The vehicle was towed to an independent auto collision center where it was determined that the vehicle was not destroyed. The dealer was not contacted. The manufacturer was contacted and sent an engineer to investigate the vehicle. A twenty-four page report was provided along with confirmation that before the contact purchased the vehicle, the previous owner had the vehicle serviced for the air bag module. The failure mileage was approximately 35,000.