One problem related to navigational (global positioning system) gps has been reported for the 2023 GMC Sierra 1500. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2023 GMC Sierra 1500 based on all problems reported for the 2023 Sierra 1500.
On March 3rd 2026, I went to a doctors appointment. Halfway into the 50 minute drive, I noticed the on the infotainment screen that my gps was still showing me being at home. It was working normally a couple days prior to parking the truck. After my dr appointment, I did some online research and followed recommended procedure to do a hard reset of the infotainment/radio to try and refresh the signal. Didn't work so I checked the recommended fuse and it was good. Realized that the onstar and truck's cellular/data was also not working. After more research, I found that it's a very commonly reported issue on 2022-2024 trucks. Apparently the telematics module will freeze/glitch or fail. Took my truck down to american Chevrolet on April 13th for the data gateway module recall# n242435631 and asked their service advisor if he could find out what's going on. After the recall was performed, he verified that the telematics module is indeed dead but, because I'm at 39,000 miles, they could not fix it at no cost. The biggest reason why I've been driving this truck so frequently is because it's the safest truck we have and the automatic crash response & emergency gps gives my girlfriend some piece of mind when traveling with our two sons. She now refuses to travel with me in the truck. I'm also upset that the cellular data is paid up until I believe March of 2027 and now I can't use services paid for but, I'm more concerned about the safety features that are no longer working. For this part to completely fail or lock up at under 40k miles is absolutely absurd. I'm going to request a good faith repair through GMC but, I want this to be documented. Thank you for your review of this problem.
| Equipment problems | |
| Navigational (global Positioning System) Gps problems |