general problems of the 2017 GMC Sierra 2500

The contact owns a 2017 GMC Sierra 2500 denali. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failure of the #8 glow plug. The contact was informed that all eight glow plugs were replaced. The vehicle was repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 63,800.

The contact owns a 2017 GMC Sierra 2500. The contact stated while driving approximately 75 mph, the vehicle started to jerk and vibrate abnormally. The contact stated that the "engine power reduced" warning light was illuminated. The contact pulled off the roadway and placed the vehicle in park(p). The contact depressed the accelerator pedal, and the vehicle was vibrating. The contact stated that the steering wheel was also vibrating abnormally. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the injector connection was worn, causing the engine to misfire, and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to technical service bulletin number: 23-na-027 fuel injectors (fuel system, diesel). The failure mileage was approximately 104,000.

The truck had 8 glow plugs replaced.

On December 29, 2022 I stopped at the bank for 2 minute and when I got back to my truck I noticed smoke coming out from under the hood. I immediately called 911 and luckily some nice people were able to get my hood up safely and the bank provided a fire extinguisher before the fire trucks arrived. It was engulfed in flames. The fireman said it appeared the fire started in the wiring at the engine. I had a recall fixed a while back for the engine block heater so I was worried maybe they didn’t repair the recall. A week after the fire I received a 2nd recall in the mail for the same recall. Today is July 9th and my truck is still in the shop waiting on parts that have been on back order this whole time. GMC told my insurance company they were sending someone down to look at it. Never heard anything back. This could have been so bad had I been driving it when the fire started. So here I am going on 7 months without my truck all while paying $942/month. I just want something to be done to speed up the repairs that my insurance has paid. Estimate is $22,000.