Three problems related to steering have been reported for the 2024 GMC Sierra 2500. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2024 GMC Sierra 2500 based on all problems reported for the 2024 Sierra 2500.
I was returning from the airport in [xxx] with my kids, driving northbound on [xxx] when my truck engine turned off without warning. The truck began to slow down while I was surrounded by traffic going roughly 70mph. I had difficulty steering and braking because the vehicle engine was off. I attempted to restart the vehicle while it was coasting and slowing to dangerously low speeds in interstate traffic. The vehicle would not turn back on. I managed to change lanes through traffic and get to the emergency shoulder of the roadway and stop. I was shaken up over the incident, feeling very anxious about nearly causing an accident on the interstate. My kids were also very scared. I had the truck towed to the dealership after hours and had to get someone to pick my kids and me up on the side of the interstate with our luggage. The next day the service department diagnosed the failure of the fuel control module causing the engine to turn off and, as a result, the power steering and power brakes to fail. I was without my truck for over a day while it was being repaired. This is a known problem with gm vehicles, many models having been recalled for this very part failure. This should definitely be something that should be recalled and fixed in all gm vehicles with this part, including my vehicle which has not been recalled for this. I paid for the repair and would like also for gm to reimburse me for the expense. I have attached the invoice. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Power steering randomly cuts out very random and intermittent. So far only done at low speeds but worried if turning in an intersection and I lose steering.
My truck wonders down the highway. It has been to the dealership well over 4 times. They have aligned the truck multiple times, changed the steering gear box, changed the power steering pump, changed tires and nothing fixes it. It takes constant adjusting of the steering to stay in my lane on any road. Quite pitiful for a $90,000 truck. It is currently at the dealership for the third time in the past 7 days because they can’t get the truck to stop leaking fluids since changing the power steering pump. Excessive play in the steering and has been like that since day one that I left the lot. My wife can’t even drive the truck because she feels unsafe with how much play is in the steering. The dealership won’t do anything about it and is offering $20,000 less than I gave for the truck now that I can’t tolerate it anymore. But I refuse to lose that much money with only 13,000 miles on it. I just want a safe and reliable truck for my business and my family. Unfortunately that is not what gm has provided me with.
| Steering problems | |
| Power Steering Fluid problems |