Table 1 shows one common service brakes related problems of the 2025 GMC Sierra 2500.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
Power steering pump failed when decelerating after 9500 miles. When power steering pump fails, power assisted braking also fails. Upon deceleration, I could not turn the steering wheel at all or stop the vehicle without extreme pressure on the brake pedal. I narrowly avoided impact with a concrete barricade at the entrance to a parking lot. Gm issued a technical bulletin (dcs7112) on January 16, 2025 identifying the problem and failure and directing dealerships to replace the pump on inventory vehicles. No mention was made to repair or notify owners of the potential problem.
On highway taking an exit. The brake pedal sank and did not engage at normal pressure, I had to push the brake all the way down for it to engage. Concurrently the steering wheel locked up where I could not turn the wheel at all. I drove straight through the exit ramp to the entrance ramp, luckily no one was entering the highway at the same time. I very well could have hurt some one else or myself. The steering wheel finally engaged where I had full power steering again and I was able to remove my truck off the highway and cautiously drove to a parking lot to get it towed. I have not tried to drive sense incident as it is at the dealer for service. The GMC dealer has not inspected the vehicle yet, they are backed up with other services. There were no warning lamps at the time nor before the incident. Symptons see bellow. I have had issues with the brakes and it has been to the dealer 4 times including this incident, service issue #1 at 21,501 miles -breaks were pulsating, squealing and rough and it was shaking the steering column - the smell of burning breaks was present after drives -solution they sanded down the hot spots on both rotors and pads for the front brakes temporarily fixed the breaking and steering column shaking ( it did not solve the burning break smell problem. Service issue #2 at 28,142 miles breaks were pulsating, squeaking, and steering column shaking - the smell of burning breaks was still present after drives. Solution new front brake pads and rotors. Service issue #3 at 39,893 miles rear brakes locked up while taking a turn on to a street breaks were pulsating squeaking and steering column shaking smell of burning breaks is still present after drives solution machine front brake rotors. Could not reproduce brake locking issue final issue as mentioned above #4 @43,426 miles I cant help but think the constant break issues were warning signs.
We noticed that the brakes were really soft. We literally had to push on the brakes with excessive force. We took it to lynch - west bend, WI for a service call and was told that nothing was wrong with it. After leaving the dealership we did our own research (the hubby is a certified master technician himself). Come to find out through gm, contacts through tbm brakes and duramax forum. Com "brake pedal effort" we found the issue and a solution and we fixed it ourselves. This truck is brand spanking new and the dealership threw their hands in the air with a safety issue and let us drive out of the parking lot. Imagine driving away after being told no issue to end up in an accident due to failed brakes. Who's to blame for that? certainly not the customer. It was only when the new car sales manager took the truck for a drive, he agreed that there was a problem. - too late we took it home and fixed it ourselves. This problem needs to be looked into seeing its a known issue!.
Experienced loss of power steering, loss of brakes.
The contact owns a 2025 GMC Sierra 2500. The contact stated that while depressing the brake pedal to come to a complete stop, the brakes made a loud whistling and squealing sound. There were no warning lights illuminated. The vehicle was taken to the dealer, bellamy strickland Chevrolet GMC (145 industrial blvd, mcdonough, GA 30253); who was unable to determine the cause of the failure. The dealer informed the contact that it was a known issue with no fix for the failure. The vehicle was not repaired. The vehicle was taken to a second dealer, who was also unable to diagnose the vehicle. The manufacturer was not informed of the failure. The mileage was approximately 5,000.