Back Over Prevention Problems of GMC Sierra 2500

The contact owns a 2024 GMC Sierra 2500. The contact stated while reversing, the rear-view camera displayed a blank screen. The 4wd system engaged unintendedly, and the park assist sensor was inoperable while an unknown message was displayed. Additionally, the vehicle lost motive power while driving. The check engine warning light was illuminated. The vehicle was towed to the dealer, who replaced an unknown module and reset the computer, but the failure persisted. The contact stated that the vehicle was taken to the dealer five times, but the failure recurred after several unknown repairs. The vehicle was not repaired. The contact had requested for a buyback from the dealer, but no assistance was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.

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The contact owns a 2023 GMC sierra. The contact stated when he was in reverse (r) the split-screen view of the overhead of the vehicle and the rear of the vehicle were distorted or was not showing an image on the display console. The contact stated that the failure was intermittent but recurring. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no failure of the camera. The contact stated that the dealer had removed and re-installed the camera. The vehicle was repaired, however the failure reoccurred. The manufacturer was informed of the failure. The contact had researched online and related the failure to manufacturer technical service bulletin number: 23-na-169. The failure mileage was approximately 35,000.

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