Suspension Related Problems of the 2015 GMC Sierra 3500

Table 1 shows one common suspension related problems of the 2015 GMC Sierra 3500.

Table 1. Suspension related problems of GMC Sierra 3500

Problem Category Number of Problems
Suspension problems
1

Suspension problem

Vehicle was delivered to me with physical damage the one of the shocks. Part of the shock tube is crushed in, up high away from the roadway. Most likely cause is damage during vehicle transportation from factory. Two dealerships have confirmed this is the most likely and possible cause. I have brought the vehicle in at least 3 times to a dealer, and have been told that only the dealership I purchased the vehicle from can perform the warranty work for this repair. I have also called GMC customer service number in the owners manual and made a complaint there as well. I was told the same thing by the person handling the complaint, that I would have to take the vehicle to the dealership that I purchased it from. The person said they would look into it further, but never called me back. The dealership I purchased the vehicle from is located in another state, hundreds of miles away. It is not practical to drive hundreds of miles away when a local dealership can perform warranty work.


Suspension related problems in other GMC Sierra 3500 model year vehicles:



Safety Ratings of Sierra 3500 Cars
Sierra 3500 Service Bulletins
Sierra 3500 Safety Recalls
Sierra 3500 Defect Investigations