Table 1 shows one common service brakes related problems of the 2020 GMC Sierra 3500.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.
Driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in road side ditch, numerous vehicles had to make evasive actions to avoid me and other vehicles. Flat spotted tire abut no visible physical damage. Sat on side of road for transmission temp to cool down then drove to shop without repeat. Called dealer was told the earliest appt was a month away. Have not been able to repeat incident so far. This has happened a few times and is becoming more frequent, mfg has TSB issued but indicates they cant assist because my warranty has expired so I will have to pay 225 per hour diagnostic fee. This is untenable and dangerous. This needs a recall and repair ASAP.
Rear tires locking up out of no where almost made me jack knife.
The computer malfunctions. It is available for inspection. The computer lights up and causes failure in the trailer brakes. Glenn polk the dealership in sanger texas has been working on a fix but has yet to come up with one. I have spoken with general motors representatives several time trying to resolve the problem without result. I also emailed the ceo last Friday and have heard nothing. There were no warning lights until seconds before failure.
The computer lights up the dash reducing power and turning off power to trailer brakes. This has almost caused an accident on several occasions . It happens a couple of times per trips. This vehicle has been in the shop a couple of times per month since it was put into service. Glenn polk Chevrolet has worked on it each time and the problem is still there. This truck has also had several injector issues. There is an open case with this vehicle with general motors with no resolution. I have filled out forms on each of my 2020 GMC's 3500's.
The computer lights up dash reducing power and taking the trailer brakes away. This almost caused a wreck when the truck shut off and the brakes failed. This truck has been in the shop at least once per month trying to fix the issues, from computer and brake failure to injector failure. Glenn polk Chevrolet in sanger has been working on this since the truck was new. Also we have case open with general motors without resolution. The dash lights up at the same time as the brakes fail.
The computer lite up the dash and reduced power, plus took the trailer brakes off line. This happened while loaded. To reset the system you have to pull over and turn the vehicle off. This happens 2-3 times per day. This was a problem at 600 miles. The transmission shifted from 10 gear to 5th gear while driving 75 miles per hour. The truck had 75,000 miles on it . Had to send another truck out to pick up the load in santa rosa new mexico. The dealer glenn polk in sanger has been working on for the last 4 months there is never a warning until the lights come on with a system failure.