Table 1 shows one common engine and engine cooling related problems of the 2024 GMC Sierra 3500.
| Problem Category | Number of Problems |
|---|---|
| Engine And Engine Cooling problems |
This 2024 GMC sierra heavy duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control module faults, communication errors, and voltage-related system issues. Current diagnostic codes indicate multiple simultaneous failures including ignition relay feedback circuits, control module power faults, gateway communication loss, brake system communication faults, and battery voltage circuit errors. The dealership has diagnosed a power distribution / fuse block failure at approximately 79,000 miles. These electrical failures affect multiple vehicle systems and raise concerns regarding reliability and potential safety risks due to loss of communication between control modules and possible braking system interaction. The vehicle has been in the dealership numerous times for repairs including engine replacement, injector replacement, control module reprogramming, and electrical diagnostics. I am submitting this complaint due to concern over a potential systemic electrical defect and ongoing reliability issues.
The engine oil drained into the radiator from a flaw in there design in which outrageously high labor cost for the owner of the vehicle they put a rubber house in the radiator in which leaked without any warning indicating that there was a problem with the oil nor the radiator coolant system. Repairs are in the thousand and I as a consumer should have this matter resolved at no cost due to bad design cost they should have made a oil cooler with its own separation compartment like the transmission cooler because they are replaceing everything else what about the engine itself thats still going to be contaminated like all the replacement part, seal hoses,and radiator, coolant, and thermostat. How can just parts be contaminated but not the engine? they are just replacing things that costs alot. This is a drive train issue, there were no oil in the engine.
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact was advised by the local dealer that the engine might need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2024 GMC Sierra 3500hd. The contact stated that while driving at various speeds, there would be a diesel odor coming into the cabin of the vehicle. The failure had become more persistent, causing black smoke to enter the cabin of the vehicle. The failure caused the contact and other vehicle passengers to have headaches, nausea, and dizziness. While driving approximately 65 mph, the contact began speaking to their daughter, sitting in the front passenger seat, and noticed her not responding. When looking over, the contact noticed her daughter's head was lowered. The contact immediately pulled over to the side of the road, where she pulled her daughter out of the vehicle and called an ambulance. A fire truck was also dispatched in order to drive the vehicle to the fire department, where they tested the vehicle; however, they were unable to duplicate the failure. The contact's daughter was taken to the hospital, where it was determined that she had suffered from carbon dioxide poisoning. The vehicle was taken to the dealer, who diagnosed that the diesel particulate filter (dpf) was clogged, and that the exhaust manifold and turbo inlet were both fractured, causing a blockage in the engine bank. It was determined that all the avenues through which air and carbon should have been exiting the vehicle had failed and were causing everything to come into the cabin of the vehicle instead. The vehicle was scheduled for repair; however, only the exhaust manifold could be repaired, while the other parts, such as the dpf and hose, were on national backorder and awaiting retrieval. The manufacturer was informed of the failure, and a case was opened. The contact stated the manufacturer had been avoiding acknowledging that black smoke had been entering the vehicle's cabin and had yet to resolve that issue. The failure mileage was approximately 20,000.
The contact owns a 2024 GMC Sierra 3500. The contact stated that the exterior lights of the vehicle were flashing erratically, and the tailgate was opening unintendedly. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifts, and the vehicle was jerking and made an abnormal clunking sound. The check engine warning light was illuminated. The contact pulled over to a truck stop and parked the vehicle. The contact stated that the battery became fully drained while parked with the windows rolled down in snowy weather. The contact stated that after waiting 6 hours for aaa to arrive, the vehicle jump-started. The contact stated that the battery had drained on several occasions. The vehicle was taken to the dealer, where it was diagnosed that the two batteries needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle overheated while driving. The contact stated that GMC onstar was contacted and informed the contact that diagnostic trouble codes related to the transmissions were retrieved. The vehicle was taken to another dealer weston Buick GMC (22555 se stark st, gresham, or 97030) to be diagnosed. The vehicle was being diagnosed. The vehicle was not repaired and remained out of the contact's state of residence. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and covered vehicle rental expenses that allowed the contact to return to their residence. The contact stated that the vehicle was used for load transportation, and the failure had caused both the contact and her husband to be stranded while delivering loads, which caused lodging expenses and loss of wages. The failure mileage was unknown.
First incident we were driving on the interstate towing a fifth wheel RV, and several warning lights illuminated before everything just shut down. Manage to get to the side of the road. Vehicle finally restarted and the rest of the trip was uneventful. Second incident, vehicle had not run for two days, got in and while the starter cranks, the engine will not start or run. Engine/transmission service and fuel system service messages showing on app and on email from onstar. Vehicle requires towing to dealer.
Vehicle would crank over but not start. Diagnosed as electronic control module by dealer. Part ordered on 12/6/23, gm does not have part available as of 12/27/23, vehicle unable to be driven.