GMC Sierra 3500 owners have reported 10 wheel related problems since 1996. Table 1 shows the 1 most common wheel problems. The number one most common problem is related to the vehicle's wheel (10 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
The vehicle was delivered from the factory with a severe size mismatch between its primary rolling stock and its emergency spare tire. The truck features factory-installed 20-inch wheels and tires but was manufactured and shipped with an undersized 18-inch spare tire assembly secured underneath the bed. On a heavy-duty 3500-series truck built for heavy towing and hauling, utilizing a drastically different tire diameter during an emergency road event forces the rear differential and transfer case to spin at mismatched speeds. This creates an immediate risk of sudden mechanical drivetrain failure, loss of vehicle control, or compromised braking stability while operating under load on public highways. Consumers relying on factory equipment during emergency roadside scenarios should not be exposed to hidden mechanical hazards due to factory assembly omissions. Upon discovering the factory defect, the local dealership attempted remediation by supplying a shop take-off wheel and an aged, three-year-old tire (dot 2223). This highlights that while individual dealerships scramble to fix these factory omissions with makeshift inventory, consumers purchasing new heavy-duty vehicles are still absorbing compromised, aged safety equipment due to lack of manufacturing quality control. I have also filed a complaint with gm and have requested immediate remediation with a correct new tire and wheel and am waiting for a response.
The vehicle was delivered from the factory with a severe size mismatch between its primary rolling stock and its emergency spare tire. The truck features factory-installed 20-inch wheels and tires but was manufactured and shipped with an undersized 18-inch spare tire assembly secured underneath the bed. On a heavy-duty 3500-series truck built for heavy towing and hauling, utilizing a drastically different tire diameter during an emergency road event forces the rear differential and transfer case to spin at mismatched speeds. This creates an immediate risk of sudden mechanical drivetrain failure, loss of vehicle control, or compromised braking stability while operating under load on public highways. Consumers relying on factory equipment during emergency roadside scenarios should not be exposed to hidden mechanical hazards due to factory assembly omissions. Upon discovering the factory defect, the local dealership attempted remediation by supplying a shop take-off wheel and an aged, three-year-old tire (dot 2223). This highlights that while individual dealerships scramble to fix these factory omissions with makeshift inventory, consumers purchasing new heavy-duty vehicles are still absorbing compromised, aged safety equipment due to lack of manufacturing quality control. I have also filed a complaint with gm and have requested immediate remediation with a correct new tire and wheel and am waiting for a response.
I have had an incident where my 2023 GMC 3500 hd was had left me stranded earler this week. I towed the new truck to a certified dealer and I haven't heard anything since then. They mentioned my transmission will need to be fully replaced because valve body issues of solenoid a,e,f, are stuck open and closed codes on the 10 speed transmission upon researching my trucks history it was manufactured in 2022 and pulled out for sale October 2022 and I have seen. 242454441 special recall the same issues I experienced shudder and engine power reduced and no parking gear or driving. I need help and didnt have any warning of anything about this till now since it was showing my vehicle only had a tailgate issue which GMC didnt help me out when I had to pay for my taillight after firewood flew out with the tailgate opening in Jan 2023 they said it wasnt a known issue then fixed the tailgate but not the taillight so I need help proving my truck belongs with the 242454441 class of recalls because not only does the transmission the exact same as previous models obviously 1000s of others are getting this issue thank you.
The control arm bearing appears to have failed without warning causing loss of steering control. This occurred at low speed on a street in [xxx] last night near a gas station, so the driver was able to drive to a safe location easily without risk to life. Had the failure happened at speed a possibly fatal collision would have been likely. The vehicle has been used for the past 8 months to drive to work and has not been subject to any stress. It has not been modified. The tow truck driver said he has seen a number of other control arm failures recently, not necessarily in the same vehicle type. It may be due to bad pot holes this year in [xxx] , they are bigger and deeper than normal. This information is based on assessment by tow truck driver last night. Vehicle is at jim shorkey in murrysville for repairs information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
May 3 2026 was traveling on highway when my 2023 dually duramax wheels locked up on me causing me to hit a guard rail and then truck would not go into any gear and was toast after first dealership it went to was valve body repair and after 1400 dollars it went to another dealer on June 17th to frank brown for transmission replacement due to failed valve body issue similar to special bulletin n242454441 GMC executive office promised to replace and take care of me since I am a “valuable customer and instead they lied and went back on their word and left me with another bill of 9,300 dollars for repairs 6200 for transmission and 3000 dollars for labor???? I am feeling like I’m being taken advantage of and need help I’ve lost my job since this has happened and struggling to pay for the truck it’s self but I am maintaining and when they are hoping I get it repossessed so they can get away with not having to deal with my case I’ve gotten under delivered promised and they haven’t helped me at all for something. They are avoiding to admit is an issue when the truck was manufactured and put into sale 10/2022 as for the recalled vehicles from 2019 and 2022 and I continue to tell them this truck was manufactured 2022 they are trying to get away with technical wording when this truck has an safety issue for sure as a consumer and hard working american I need help.
While out of town driving back home wheel lock up on my 3500hd dually 2023 GMC . . Vehicle had shudder effect and from 75 to 25 mph drasticly and engine reduced power light came on and wouldn’t come out of drive and then after stopping vehicle to cement parking safety block the vehicle had multiple codes for valve body and transmission failure relating to the na242454441 issue on previous year models and GMC is not working properly on a resolution but admitting that it is having the exact issue of previous models and with this issue I was promised for full replacement at no cost I am currently working with executive team to help fix the issue that the dealership in levelland texas is not honest about what codes are within parameters when infact have a dtc code reader and was able to get a photo and have history of code showing etc.
Since new there is a violent vibration in the steering wheel and floor boards. Steering wheel oscillates side to side at speed from 38mph to very bad at 65mph. Dealer has had it 5 times and still cant fix it. They state the front hub extensions are out of round and have tried 3 sets without any success. This truck is not safe to drive as it will put your hands to sleep due to the vibration. Also it will cause premature system component failure. The gm forum and duramax forum is showing many cases nation wide with this symptom. Also there is no provision with the current 18 inch wheel to index concentrically with the mating hubs on all four wheel locations this is mainly affection the dually wheel denali or high-country vehicles.
I bought this truck in the dealer they put tires smaller than what it requires and a tire exploded in the freeway, those who help the traffic explained to me that the tire was small for the size of the truck, the same thing they told me in the tire places (clegg auto sale - 1485 n main st spanish fork utah ).
Front tires are continually wearing on the front outside edge. Wearing until bald in first 15000 miles of ownership, multiple front end alignment calibration tests and actual front end calibration not resolving issue. Front tires replaced at approximately 23,000 miles and again wearing on outside edge at 40,000 miles. Worse on driver side. Contacted dealer several times for resolution and contacted gm twice to open ticket. Last gm ticket was 8-4030406653. Tires are michelin and are supposed to last 65,000 miles. Never seen this type of wear on any past gm vehicle owned. Rear tires are in excellent condition. Unable to get dealer or gm to find cause and resolve once and for all. Tired of paying out of pocket alignment costs. The front tires are on the second set and the current vehicle mileage is 42k. I have attached images of front driver side tire which has greatest wear and image 20180328_113012. Jpg is the original back tires which have no wear. Front are the second set since purchasing vehicle. Original set was completely bald on outside edge before 19k miles.
Bad tires all way around. And the other company trucks I use has bad brakes and a lot of other usdot inspection would fail. I am certified dot driver and I am scared this company is putting company profits above human life.