Suspension Problems of GMC Sierra 3500

The contact owns a 2022 GMC Sierra 3500. The contact stated that while driving at slow speeds, there was a loud banging sound coming from the vehicle. The contact exited the vehicle and became aware that the front passenger’s side tire was inverted towards the engine compartment. Pictures of the damages were taken to a dealer, and the contact was informed that the control arm had snapped; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 10,000.

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Tl- the contact owns a 2016 GMC Sierra 3500. The contact stated that when driving approximately 55 mph or higher they would experience the death wobble. The contact stated the vehicle's transmission failure warning light would illuminate stating that they had approximately 60 miles left to drive before the vehicle would shut off. The contact took the vehicle to the dealership (burteness Chevrolet Buick GMC of whitewater located at 1389 w main st, whitewater, WI 53190 phone number 262-456-6849) who repaired the vehicle, however, the repairs were unknown. The failure persisted. The approximate failure mileage was 120, 000. Gl.

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Vehicle was delivered to me with physical damage the one of the shocks. Part of the shock tube is crushed in, up high away from the roadway. Most likely cause is damage during vehicle transportation from factory. Two dealerships have confirmed this is the most likely and possible cause. I have brought the vehicle in at least 3 times to a dealer, and have been told that only the dealership I purchased the vehicle from can perform the warranty work for this repair. I have also called GMC customer service number in the owners manual and made a complaint there as well. I was told the same thing by the person handling the complaint, that I would have to take the vehicle to the dealership that I purchased it from. The person said they would look into it further, but never called me back. The dealership I purchased the vehicle from is located in another state, hundreds of miles away. It is not practical to drive hundreds of miles away when a local dealership can perform warranty work.

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Vehicle bounces all over the road, both outside mirrors vibrate due to this. Dealer has balanced tires, did not remedy the problem. Please provide additional information.

See all problems of the 2002 GMC Sierra 3500 🔎.