Engine Failure problems of the 2012 GMC Terrain

Tl the contact owns a 2012 GMC Terrain. The contact stated that he was informed that there was no oil inside the vehicle upon taking the vehicle to an independent mechanic for the first oil change. No warning lights appeared on the instrument panel prior to the discovery. The manufacturer was notified of the failure and the contact was given a voucher to have the vehicle inspected. The contact was informed that the failure was due to defective piston rings that were too expensive to be replaced. As a result, the engine became inoperable. The vehicle was diagnosed with engine failure. Prior to the engine failure, the contact also stated that the vehicle revved and accelerated independently without warning, while driving at various speeds. The contact noted that prior to the engine failure, both windshield wipers were defective due to the windshield wiper transmission. Both windshield wipers were replaced on three separate occasions. The vehicle was not repaired. The failure mileage was approximately 55,000.

Tl the contact owns a 2012 GMC Terrain. While driving approximately 25 mph, the vehicle stalled and did not restart. The vehicle was towed to the contact's residence. The following day, the vehicle was towed to stark Chevrolet/Buick in merrill, wisconsin where it was diagnosed that the engine failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

I received a recall letter from GMC about a knocking in the engine which just started happening in my vehicle. The recall does not show up when the dealer checked the VIN number in the computer. But before I could take my car in to be checked my engine died when I arrive at work which is 25 miles from my home. I had it towed to a GMC dearlership and was informed that my timing chain jumped and threw valve timing off causing internal engine failure. . I then had to replace the engine in a 5 year old vehicle, my warranty expired 3/2017 so this was not covered. When I called GMC I was told they may be able to cover some of the cost but since I did not replace the engine with another GMC engine which would have cost more I had to pay out of my pockets for this.