Headlights problems of the 2014 GMC Terrain

The contact owns a 2014 GMC Terrain. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate as needed. Additionally, the headlights were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA campaign numbers: 22v165000 (visibility) and 22v137000 (exterior lightning) associated with the VIN; however, the contact had not yet received the recall notifications. The failure mileage was approximately 96,000.

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA campaign number: 22v137000 (exterior lighting) and 22v165000 (visibility). The contact stated that while her daughter was driving in the rain the windshield wipers became inoperable. Additionally, the headlights were dim. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the wiper motor and motor assembly were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. 73,101. VIN tool confirms parts not available.

When using low beam head lights, over half of the windshield ( top down) is blacked out, causing a restricted vision. There is a slight increase in vision when vehicle is being driven on an up hill grade. Vehicle was taken to the GMC dealership for correction. Service manager drove the vehicle home and experienced the reported problem. Solution to correct the restricted vision,was to adjust/raise the low beam headlights so they would shine higher to the maximum allowable by state law. This adjustment raised the black out level by a very limited level. Problem still exists. This adjustment now is causing on coming traffic and traffic we are following to think that we are using our high beam lights. Called GMC, their reply was that nothing could be done to correct the restricted vision. The problem is experienced at all speeds. Head light adjustment was not covered under warranty. We now have a restricted use of the vehicle for day time driving only.