Wiper problems of the 2015 GMC Terrain - part 1

I was driving home in the dark at an average speed of 45 mph, and it was raining and all of a sudden, my wipers stopped.

The contact owns a 2015 GMC Terrain. The contact stated that while driving approximately 65 mph in a rainstorm, the front windshield wiper blades suddenly malfunctioned and ceased operation creating a visibility hazard to the driver. The vehicle was taken to the local dealer who determined that the windshield wiper motor was faulty and needed to be replaced. The contact was informed that parts for NHTSA campaign number: 22v165000 (visibility) were not yet available. A temporary fix was provided by the dealer. No further information was available. The manufacturer was not yet notified of the failure. The failure mileage was 72,000.

Hello I have 2 active safety recalls for my GMC Terrain 2015 that the manufacturer does not want to repair as well as the dealership where I bough from it is headlamp veiling glare (NHTSA # 22v137) windshield wiper failure ( NHTSA # 22v165 ) my car is paid off, and I want to listed as a host and I can't until this is fixed can you please help thanks olga.

Wiper’s failed while driving though a driving rain storm, wipers were on the highest speed.

The contact owns a 2015 GMC Terrain. The contact stated that while driving approximately 65 mph in a rainstorm, the windshield wipers suddenly became inoperable creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that recall repair parts for NHTSA campaign number: 22v165000 (visibility) were not yet available. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA campaign number: 22v165000 (visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 50-55 mph in a rainstorm, the windshield wipers stopped working and remained stuck in the middle of the windshield. The contact's husband depressed the brake pedal and veered to the side of the road until the rain stopped. The contact's husband continued driving to his destination. The vehicle was taken to the dealer where it was diagnosed that the windshield wiper arm assemblies, module, and blades needed to be replaced. The vehicle was repaired. The contact notified the manufacturer of the failure and inquired about reimbursement. The manufacturer provided no assistance. The failure mileage was approximately 61,000.

The contact owns a 2015 GMC Terrain. The contact stated while driving approximately 60 mph, the driver’s side windshield wiper became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with windshield wiper module failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The manufacturer suggested that the wiper modules be replaced. The contact related the failure to NHTSA campaign number 22v165000 (visibility) for which the VIN was included. The approximate failure mileage was 118,400.

My wipers on my 2015 GMC Terrain failed when I was driving, during a rain storm. I called the GMC customer service number about this recall before I had my car inspected. After giving customer service a call, I felt like no resolution was done. Yes, I believe not having windshield wipers does put others on the road at risk, when it is needed during a rainfall. I went to an independent service to have my car diagnosed, and they confirmed that my wipers did not work and it needed replaced. There was no warnings lights on my dashboard before my wipers stopped.

The contact owns a 2015 GMC Terrain. The contact stated while driving 75 mph, the windshield wipers failed while in use during a rainstorm without warning. Upon investigation, the contact discovered that his vehicle was included in NHTSA campaign number: 22v165000 (visibility) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was also notified of the issue and provided the same information as the dealer. The manufacturer informed the contact that the vehicle was safe to drive despite the failure. The contact repaired the vehicle himself. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

Windshield wipers stopped working during rain storm on 5/17/2022 while driving with grandchildren in vehicle. This was a very dangerous occasion. No service center will inspect this free of charge. No warning lights were prompted.

The windshield wipers failed while driving the vehicle on the highway in the rain. The wipers stopped without warning and had no previous issues. I could not see out the windshield. Fortunately, I was able to get off the highway. If there was heavier traffic, it could have caused a serious accident. I took the vehicle to an independent repair shop since it was the weekend and I was about 30 miles from home. They replaced the wiper motor and wiper transmission arm. They showed me how the parts failed. I have a receipt for the work. GMC will not reimburse me for the repair since they have not issued a fix for this issue. It has been 2 years and 5 months since GMC issued the special coverage adjustment. Considering the seriousness of the defect and the potential for loss of life, it is unconscionable that GMC does not have a fix for this.

The contact owns a 2015 GMC Terrain. The contact stated while driving at an undisclosed speed in the rain, the windshield wipers became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 22v165000 (visibility) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer where it was diagnosed and determined that the windshield wiper module needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but no additional assistance was provided. The approximate failure mileage was 99,536. VIN tool confirms parts not available.

The windshield wipers stopped working on 3/24/2022. There is a recall on the windshield wipers of this vehicle. I called sunrise GMC wolfchase and gave them the VIN and they confirmed that it was a recall and scheduled an appointment to fix it for the following week 3/29/2022. I brought the vehicle in and was told by the service manager that they would not fix the windshield wipers according to the recall because the car has a new/savage title. However, they had all parts in stock and would be able to fix it for the price of 575. 32. I do not understand this because after reviewing the NHTSA. Gov answers I read that "being salvaged is not reason for a manufacturer to deny a recall. Under the law, they must replace that defective part as long as the car is drivable. " please advise as soon as possible on what steps to take next. As of now, this is our only vehicle and it is needed for transportation to and from work. Thankyou.

The windshield wiper motor arm disconnects from the wiper arm making the windshield wipers inoperable. It has happened to my car several times.

I was driving home last evening in the rain and with no warning my windshield wipers quit working. My visibility was severely impaired and this could have caused a very serious accident.

It was snowing. I cleared all the snow off my vehicle and warmed it up. I went to turn my wipers on, and they didn't work. The wipers just won't turn on.

When I entered the vehicle to drive on a rainy day the windshield wipers would not come on after I moved the arm up. They would sometimes work when on "int" but would not stay on and they would not work at all in the low or hi mode. There were no warning lights on. There has currently been no inspection. This caused me to have to drive home in the rain with poor visibility because the wipers would not work properly, as the "int" mode would turn on and off randomly and not in the typical pattern on "int" mode.

Engine failure - car engine turned off when I stopped at a stop sign. Car warning lights flashed. Had to shut ignition off and turn on again. Car started again, but with check engine light staying on. From that point on, every time I would slow down for traffic lights, stop signs, turns or for any other reason when slowing down, the car would shut off. This was extremely dangerous in traffic as it would stall out randomly when slowing down. The car did not give any indication of any pending problems. Windshield wipers - stopped dead during a heavy rainstorm while traveling on a highway. Wipers were completely non-functional in any mode. Had to try to pull off the highway and park as driving visibility was non-existent. Safety to myself and others was completely compromised as I could not see to drive. No warning signs or messages to advise of this problem coming.

As I was navigating my way home on Nov. 3, 2021 the windshield wipers stop working and it was dark and pouring down raining. There was no warning. Then the radio started acting weird the bluetooth went away and I could not get it back on the screen to connect. I tried turning on and off the radio but it would not turn off. The biggest danger to my life was that I could not see so I had to keep pulling on side streets to wipe the windshield so I could make it home in the dark and pouring rain. When the bluetooth stopped connecting I had to pull over again and pipe the directions through my phone to continue to navigate home. The windshield wiper can be confirmed by the dealer because it still did not turn on today. The radio turned on and off today and the bluetooth icon was back.

On 10/25/2021 at approximately 5:40 am, I was on my way to work. It was raining and dark at that time so of course I had the wipers on. As I proceeded to get onto the highway, the wipers completely stopped as I exited the on ramp. Immediately I had to maneuver to the shoulder of the highway. Considering I couldn't see that could have easily been an accident since my visibility was 0 as well as being parked on the side of the highway for a prolonged period. My husband came and traded vehicles with me. He eventually got my vehicle off the highway and to a repair shop where they diagnosed the problem: the wiper transmission went out. The vehicle has not been inspected by anyone. There were no warnings that this problem was going to occur.

This is not a vehicle issue, but an issue of wiper blade manufacture. I purchased michelin guardian wiper blades for my 2015 GMC Terrain which has the large ptb arm latching system. The michelin blades do not latch securely into the arm and can be easily removed by hand without touching the latch release. My concern is the blades may become unsecured by normal usage and fly off the vehicle leaving the driver stranded who knows where. My thought scenario is between rest areas on the indiana toll road between the ohio state line and chicago, IL. Imagine a retirement aged senior citizen in such a predicament. I have replaced the michelin blades with rain-x which latch securely and will return the michelin blades. My concern is for the un-aware, un-suspecting driver who may experience the latch failure I have described. Fyi, michelin has not responded to my correspondence to them on this issue.

I was driving with my elderly mother and granddaughter home from a wedding. We were traveling from peoria, illinois to camden, ohio. About 50 or 60 miles into the 300 mile trip, the windshield wipers abruptly quit working. It was raining heavily and we we on busy interstate route 74. We had to blindly cut across 2 lanes of traffic to get to the right side of the road! the wiper malfunction was not the fault of a blown fuse. I had to be escorted by a police officer to the nearest exit for obvious safety reasons. We were stranded for hours. The rain did not diminish. I had to drive slowly on the back roads to finally reach my destination 8 hours later. It was a frightening experience. I took it to a trusted mechanic. It was diagnosed as a bad motor and transmission assembly. The cost was $350. Thankfully we were not injured. But I am afraid to travel in the rain anymore.

The wiper motor has stopped working. The wipers do no move when turned on. This is dangerous because it is impossible to drive the car when it is raining if the wipers are not working. Visibility is greatly impaired during a storm if the wipers are not effectively able to disperse the rainwater off of the windshield. I have replaced the wiper motor multiple times and the issue continues to occur.

Driving on 2 lane country road. It started raining and progressively started raining heavily. I had my wipers first on low then a notch up, then up again. Then on to high with the heavier rain. After a couple of swipes, a pop and my wipers stopped in the farthest upright position. Luckily there wasn't a lot of traffic and I was able to pull over. I was 6 miles from a nearby town so I was able to put my flashers on and drive 20 mph and kept pulling over for traffic to pass me. I have now learned this is a safety issue that was recalled on the 2013 they tried to enforce it from 2010 to 2016 models which was not accepted but they did say it is now a special coverage but I do have to get it into a GMC dealership for them to do that. GMC should allow any dealership or private individual to be able to diagnose this and then still have that reimbursement to that individual for the part and their labo. It's ridiculous that now we have to have it taken to a GMC dealership and stuck in line to get this taken care of.

Driving on highway 70mps all of a sudden starts raining, then down, wipers turned on and working no issue all of a sudden they stopped working!! on a highway, storming and I couldn’t see at all. I could not see enough to even pull over!!!! I put my hazards on immediately and rear wiper slowed down to get over 2 lanes to the berm of the road, could not see anything in front of me opened side windows a bit went under a bridge to try to see where I was I saw that a few miles up the road was exit…. Crawled along the berm not being able to see until got to the exit… pulled in gas station… checked fuses all fine bought rain x to put on the window to get me home rain had slowed down enough got me home.

1. The component that malfunctioned was the wiper transmission and it is available for inspection upon request. 2. A thunderstorm came while driving in the vehicle. The windshield wipers were turned on and by the third rotation the wiper just stopped. It was a heavy rain and there was no visibility. The hazard lights were put on and the vehicle was slowly driven to the side of the street, where it was safe to wait. Other vehicles blew horns and gave quick flashes high beams as the vehicle was driven to the side of the street where it was safe. There the hazard lights were on and the wipers did not work. There could have been an accident because the wipers malfunctioned.

During rain storm with wipers going, wiper blades became disconnected from wiper motor resulting in complete failure of windshield wiper function.

My windshield wipers snapped off in the middle of a storm. I had them replaced and submitted all the paperwork to GMC. They have not reimbursed me. The reference number with GMC 9-7879902043, 2015 GMC recall follow up dear ann, thank you for contacting GMC customer service. The vehicle identification numbers for recall have been published and your vehicle with vehicle identification number 9-7879902043 is part of this recall. Total customer satisfaction is important to us at GMC. If your situation has been resolved to your satisfaction, no further action is necessary. If it has not, please contact us at -1866-790-5600. Thank you again for taking the time to contact GMC. GMC customer assistance [sr:9-7879902043].

My wife was driving home at night from school when a thunder shower popped up. She tried her windshield wipers and they did not work. It was a very serious situation as she was driving on rural roads with no place to pull over. It sounds like the wipers become disconnected from the motor somehow as you can hear it running. I have seen on another site that this seems to be a common problem with these vehicles and should be recalled as it happens suddenly and could cause injury.

The contact owns a 2015 GMC Terrain. The contact stated that while driving in the rain, the windshield wipers became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the wipers were repaired. The contact received notification of NHTSA campaign number: 22v165000 (visibility) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 74,115.

During heavy storm front windshield wipers stopped working. Windshield wiper motor still functioning as when I moved the wipers to see if the were stuck I can still hear the motor. Busy road speed limit 55 mph 2 lane county road with frequent hills. Turned on emergency flashers and luckily had a passenger to assist guiding me to the first driveway about . 5 miles ahead so I could wait for rain to stop.

I was driving my car during a rainstorm and the windshield wipers suddenly stopped working. Very dangerous and scary situation.

Was driving home from work on the highway in pouring rain, had wipers on at highest speed. They suddenly stopped working, my driver wiper was hanging over the edge of the left side of the windshield, like it had been forced too far to the left. Needless to say, I couldn't see a thing due to the downpour. Had to pull off the road. Wipers won't work at all. Once the rain stopped, got the car home, changed out the fuse, no luck. Assuming it's the wiper motor. Can't get into shop due to rain every day this week.

My wife was driving on the causeway during a rain storm and the left wiper blade stopped working in an up position and the right blade kept working and crossing the stationary left blade. Needless to say visibility on the driver's side was severely impaired.

As I'm driving in snowing conditions and road must from traffic in front of me, the wiper on the driver's side stopped working. I had to stop and get off the road because I couldn't see to drive.