Table 1 shows one common carry handle, shell, base related problems of the 2018 GMC Terrain.
| Problem Category | Number of Problems |
|---|---|
| Carry Handle, Shell, Base problems |
I purchased an evenflo shyft intuiti travel system with a revolve180 litemax nxt infant car seat. The car seat was manufactured on 03/27/2025, model ts100212542. I was notified by amazon that the car seat was recalled due to a calibration issue with the level indicator that caused the product not to meet applicable federal performance requirements. I contacted evenflo parentlink regarding the recall and was informed that evenflo would provide only a repair kit and would not provide a replacement or refund. Evenflo's proposed interim solutions include using the car seat without the rotating base, using a non-rotating base, or using the rotating base with a modified recline or a load leg. These alternatives do not provide an equivalent remedy for the product I purchased. I specifically purchased this infant seat because the base is designed to rotate. Both parents in our household have back problems, and the rotating feature was an important safety and usability consideration when placing our infant into the seat. Removing the rotating functionality or changing the installation configuration does not provide an equivalent product. Because I did not consider the proposed alternatives acceptable for safely and practically transporting my infant, I purchased a replacement rotating car seat. Amazon ultimately agreed to refund the recalled travel system and arrange pickup of the product. I am submitting this complaint because I believe the recall remedy should be evaluated to determine whether it provides an effective and reasonably equivalent solution to affected consumers, particularly when the recalled product's primary functionality is lost under the proposed interim solutions. I am not reporting a crash or injury.