Forward Collision Avoidance Related Problems of the 2021 GMC Terrain

Table 1 shows three common forward collision avoidance related problems of the 2021 GMC Terrain.

Table 1. Forward Collision Avoidance related problems of GMC Terrain

Problem Category Number of Problems
Adaptive Cruise Control problems
1
Warnings problems
1
Automatic Emergency Braking problems
1

Adaptive Cruise Control problem #1

Driving my vehicle with no warnings, messages, or symptoms on adaptive cruise control Sunday [xxx] on [xxx] in michigan. I changed lanes into the right lane when the vehicle abruptly, without notification, and with force, caused braking that unexpectedly and dangerously slowed the vehicle then released braking before doing the same a moment later. Vehicle was pulled off the road onto the shoulder without an accident, thankfully nobody was behind because they would not have been able to stop in time before hitting my vehicle and I assume the brake lights weren't activated since I did not press the brake pedal either time the vehicle was abruptly slowed causing audible noise of traction loss due to skidding. Vehicle engine would function but parking brake remained active leaving vehicle unable to change gears and transmission warning showed on instrument panel. Vehicle towed to a Chevrolet dealer in grayling, michigan where it remains and would be available for inspection. Dealer shows transmission as the cause and in need of replacement. Vehicle has been maintained at gm shops since original ownership. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Warnings problem #2

I was backing out of a parking spot when I came in contact with a vehicle going east bound in the parking lot the contact was on the rear right side of my vehicle before I could do anything my vehicle sped up and proceeded to go forward jump a curb I had my foot on the brakes when I realized I wasn’t stopping and heading for a garage I turned right trying to avoid the garage but still hit the corner of garage causing damage then vehicle stopped and shut down. The vehicle is still being repaired the mechanic said there was damage to a box and cable going to transmission but couldn’t say if it was the fault reported to police end insurance but haven’t gotten any response reported it to general motors but haven’t gotten a response.

Automatic Emergency Braking problem #3

Automatic emergency brakes have unnecessarily or prematurely activated on 2 separate occasions causing my car to stop very abruptly which has resulted in neck, shoulder and back pain. I have been very lucky in the recent past and today that a vehicle was not directly behind me. The seat vibrated first when it sensed the car ahead was breaking. When I started to break, the emergency break kicked in. I did not report this the first time because I thought the car was doing what it was supposed to do. Today was unnecessary. No accident and no police report. I do plan on telling the dealership.


Forward Collision Avoidance related problems in other GMC Terrain model year vehicles:



Terrain Service Bulletins
Terrain Safety Recalls
Terrain Defect Investigations