general problems of the 2022 GMC Terrain

The contact's husband owns a 2022 GMC Terrain. The contact stated that while driving at 20 mph, the vehicle shut off with the message "press brake pedal to start" displayed on the instrument panel. The contact attempted to restart the vehicle several times and added fuel to the fuel tank jug; however, the vehicle failed to restart. Due to the failure, the vehicle was towed to an independent mechanic who diagnosed the vehicle with a defective fuel pump module. Upon investigation, the contact discovered NHTSA campaign number: 23v013000 (fuel system, gasoline); however, the VIN was not included in the recall. Neither the manufacturer nor the dealer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.

The contact owns a 2022 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and then lost motive power. The message "restart vehicle" was displayed, but the vehicle failed to restart. The contact was able to push the vehicle into the driveway. The vehicle was diagnosed by an independent mechanic, who determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 23v013000 (fuel system, gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was unknown.

The contact owns a 2022 GMC Terrain. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the residence. In addition, the contact stated that the failure occurred while the contact was driving on the highway. The contact stated that an independent mechanic inspected the vehicle and diagnosed the vehicle with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. In addition, the contact referenced an unknown recall that had a similar failure description; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,126.

The contact owns a 2022 GMC Terrain. The contact stated that while pulling into a parking lot, the fuel light illuminated. While driving, the vehicle shut off and failed to restart. The fuel indicator indicated that there were 34 miles to empty. The contact called roadside assistance, who added additional fuel. The fuel indicator showed 64 miles to empty; however, the vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 43,000.

The contact owns a 2022 GMC Terrain. The contact stated while driving approximately 60 mph, the vehicle stalled. The contact stated no warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to a local dealer to be diagnosed. The dealer replaced the fuel pump module. The vehicle was repaired. The contact stated that the failure reoccurred while driving on the highway, and the vehicle was towed to another dealer. The dealer diagnosed the vehicle and determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA campaign number: 23v013000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 4,800.

The contact owns a 2022 GMC Terrain. The contact stated while driving at approximately 25 mph, the vehicle was losing forward momentum. The contact stated that she depressed the accelerator pedal and the vehicle was still losing forward momentum. The contact stated that she was also smelling the odor of gasoline in the passenger cabin. No warning light was illuminated. The contact had taken the vehicle to a local dealer, where the dealer was unable to diagnose the failure since no codes were in the system due to no warning lights. The vehicle was not repaired. The contact stated that the failure was a reoccurring failure. The contact had researched online and related the failure to NHTSA campaign number: 23v013000 (fuel system, gasoline), however her VIN was not part of the recall selection. The manufacturer was informed of the failure. The failure mileage was approximately 49,000.

The contact owns a 2022 GMC Terrain. The contact received notification of NHTSA campaign number: 23v013000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact pulled over to the side of the roadway and restarted the vehicle. The check engine warning light was illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 7,000. VIN tool confirms parts not available.

The contact owns a 2022 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the contact stated that she was able to restart the vehicle; however, the vehicle failed to remain started. The vehicle was taken to the dealer where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the cause of the failure could not be determined. The contact stated that she was informed of the NHTSA campaign number: 23v013000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.

The contact owns a 2022 GMC. The contact received notification of NHTSA campaign number: 99999 (fuel system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 GMC Terrain. The contact stated that while driving at an undisclosed speed the vehicle decelerated to 10 mph. The check engine warning light was illuminated. The contact received notification of NHTSA campaign number: 23v013000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was 3,600. VIN tool confirms parts not available.