Table 1 shows one common steering related problems of the 2025 GMC Terrain.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
I was driving north on [xxx] when I felt a slight pull to the right. I figured it was my lane assist even though I was in my lane. Seconds later it felt like if someone was in my passenger seat and just yanked my steering wheel to the right hitting the guardrail. My whole tire and the assembly was off but everything was still intact to the tire. The tie rods, axle, ball joints, the whole assembly. During investigation I was told by the mechanic that the stabilizer bar was a clean break. There was damage to the front end and all down the side. I was told by gm that the force of the impact was what ripped off my tire but it was not enough impact or damage to deploy the airbags. I was on crutches for my left leg, bruising and scar now from a huge abrasion to my right arm. Still having right shoulder pain. I sent all this to the attorney general and they tried to mediate but afton from gm told mike that he contacted me 3 times and I did not return her calls. I called her a left her multiple messages and she has not returned my calls. I only had the car for a few months with 5,000 miles on it. I put $2,500 down then had to turn around and get a used vehicle, put another $2,000 down and making the same payment due to the hit on my credit for a 2023 plain vehicle. Plus my insurance went up, missed work, medical bills, etc. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My SUV pulls hard to the right when braking at speeds above 50 mph and much more on the interstates at 65 mph and above. I first experienced this after three weeks of ownership on a drive up I-95 on a trip to nc. It has happened numerous times while traveling on the interstates and has almost caused loss of control when having to brake hard when cut off by another driver or traffic suddenly coming to a stop. The vehicle has been to the service department numerous times. . . . At first they suspected a braking issue and have had both calipers replaced, all brake lines replaced, lower control arms replaced and the right side strut replaced. None of these repairs have solved the problem. The factory service rep who took over the situation tested 3 other GMC 2025 Terrain suvs and all had the same problem. He reported the issue on a safety report to gm in michigan and the response from gm was that it is a normal condition for the Terrain models. I have never owned, driven, or ridden in another vehicle in over 50 years of driving which performed like this, this is not a normal condition in my opinion.
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.