Back Over Prevention Problems of GMC Terrain

The contact owns a 2020 GMC Terrain. The contact stated that upon shifting to reverse(r), the rear-view camera image was blue, and the parking sensor beeping sound was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.

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The contact owns a 2020 GMC Terrain. The contact stated while reversing, the rearview camera screen displayed a blue image. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 104,000.

The contact owns a 2019 GMC Terrain. The contact stated while reversing the vehicle, the display screen failed to display an image and was instead displaying a blue screen. The backover prevention system warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000.

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The contact owns a 2019 GMC Terrain. The contact stated that while in reverse(r), the back-up camera failed to operate as needed with the display screen displaying a blue image. The "service rear vision system" message was displayed on the instrument panel. Neither the dealer nor the manufacturer was notified about the failure. Upon further investigation, the contact related the failure to technical service bulletin: 19-na-076. The vehicle was not repaired. The failure mileage was approximately 88,000.

The contact owns a 2020 GMC Terrain. The contact stated that while in reverse(r), the rear back up camera would display a blue image on the display screen. The dealer was notified of the failure but offered no assistance. The manufacturer was also notified of the failure and referred the contact to the NHTSA hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 58,000.

The contact owns a 2019 GMC Terrain. The contact stated that occasionally while the vehicle was shifted into reverse, the back-up camera failed to display an image behind the vehicle as intended. The contact stated that the display screen turned blue. The local dealer was contacted, but the vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to technical service bulletin: 19-na-076. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.