Latches/locks/linkage Problems of GMC Terrain

The contact owns a 2026 GMC Terrain. The contact stated that while driving 10 mph and pulling into a parking lot, the vehicle was shifted into drive(d) and the driver’s door lock unexpectedly unlocked. The contact stated that on another occasion, a passenger in the front passenger’s seat noticed the same failure with the passenger’s side door lock. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The contact expressed concern that the failure was hazardous and posed a safety risk because the doors could open while the vehicle was moving. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.

The contact owns a 2014 GMC Terrain. The contact stated that while driving at 60 mph, the doors automatically unlocked whenever the door handles were pulled. The contact mentioned that on two occasions while driving and the child lock activated, the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 1,500.

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The contact owns a 2011 GMC Terrain. The contact stated the locks on all four doors locked and unlocked independently. The failure recurred numerous times. The vehicle was taken to a dealer for diagnosis but the failure could not be replicated and the contact was advised to bring the vehicle back when the failure recurred. The vehicle was not repaired. The failure and current mileage was 25,000.

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The contact owns a 2011 GMC Terrain. The contact stated that the door locks were too low in the door panel to reach and pull up if the automatic motor failed. The contact stated that she notified the manufacturer of the problem and they advised her to call NHTSA to see if there were any other complaints similar to hers. The vehicle was not repaired. The contact had not experienced a failure.