Delivery Fuel Pump Control/drive Module problems of the 2021 GMC Yukon

The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The message to restart the vehicle was displayed. The contact stated that the vehicle shut off unexpectedly. Additionally, the check engine warning light was illuminated the day before the failure. The contact stated that while attempting to start the vehicle, the failure reoccurred. The vehicle was taken to auto zone and diagnosed with a fuel pump control module failure. The contact was made aware of an undisclosed recall. The contact was referred to the dealer for assistance. The vehicle was not repaired. The vehicle was later towed to the dealer, where it was diagnosed with a failed fuel pump control module. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated with a recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 200,000.

The contact owns a 2021 GMC Yukon xl. The contact stated while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was towed to a dealer where it was diagnosed that the fuel pump power control module was inoperable. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA campaign number: 21v739000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.

The contact owns a 2021 GMC Yukon. The contact stated that while driving approximately 5 mph the vehicle suddenly stalled. The contact had to press the accelerator a few times before the vehicle moved. Then after reversing out of a parking space then attempting to put the vehicle in drive and accelerate forward the vehicle stalled instead. The contact was unable to recall any warning lights. The vehicle was not able to go into neutral. The vehicle was towed to the dealership who diagnosed that the fuel pump module failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,000.

The contact owns a 2021 GMC Yukon. The contact stated that while the vehicle was idling in a drive-thru, the vehicle stalled and the motor turned off. The contact stated that no warning lights were illuminated. The contact stated that he was able to restart and drove the vehicle with no issues however, the next day the failure recurred. The vehicle was towed to the dealer where the failure was diagnosed as a power control module malfunction. The contact stated that the power control module was replaced under a warranty. The contact stated that failure recurred several weeks later. The vehicle was towed back to the dealer where the failure was unable to be replicated. The vehicle was test-driven at the dealer for about 50 miles and no repairs were completed. The contact stated that the failure has occurred for the third time and was awaiting a tow to a dealer. The contact was relating the failure to the NHTSA campaign number: 21v739000 ( fuel system, gasoline) the contact was unsure if the vehicle was included or repaired under the recall. The manufacturer was notified of the failure and a case was opened. The contact stated that he was awaiting a call back from the manufacturer. The approximate mileage was 5,400.