general problems of the 2022 GMC Yukon

The telematics module aka onstar, doesn’t not work.

First incident: when driving my vehicle the entire infotainment center went black for a few minutes. Second incident: infotainment center has frozen multiple times. Third: infotainment center glitches last incident: a message came up saying to service the infotainment center.

Gateway system module failed during the l87 recall service. The major l87 recall (ecm update) is a major, high-load software update that frequently causes the gateway module to "brick" or stop communicating during the update process resulting in failed module immediately following the service. (TSB) speak to this, the l87 recall is a safety-critical repair, a failure of a module directly caused by this repair should be covered under a recall warranty or gm warranty. Safety can be affected as warning lights will not work due to this failure. Timeline of events. As soon as warranty service was completed before leaving bay lights were not working like onstar etc, app wouldnt connect to car, 1-2 hours after leaving service engine light came on in car. Never had an engine light on before. Took back to dealer who said it was a computer issue they corrected it. 2 hours later engine light was back on. My car has been at the dealer since Monday when they called to say the gsm had internal failure and wanted to charge me to replace it despite this internal failure being in response to the warranty service that was provided, there are technical service bulletins about this issue, this has been a known issue with gm vehicles, my timeline shows strong evidence that the failure is a direct result of the recall repair. There is gm techlink documentation that these modules can be ruined if the update process creates a high load. Gm needs to extend the gsm repair/recall or extend coverage for this repair when this happens. This is just another thing gm is not taking responsibility for.

When initially turning the vehicle on for the day and turning on the heater, the cabin fills up with exhaust fumes odor. This also happens while the car is idling and not moving. Have taken it to the dealership and they do not know how to proceed or what is wrong with it.

On January 24, 2026, my wife was driving the vehicle we purchased in may 2025 from ziegler GMC in lincolnwood, illinois. While traveling on the highway in WI the vehicle suddenly lost power without warning. She was traveling with our [xxx] son at the time and was able to safely maneuver the vehicle off the highway onto an exit ramp. Despite multiple attempts, the vehicle would not restart. She contacted me and arranged for a tow. We waited approximately four hours for roadside assistance before the vehicle was towed to the nearest GMC dealership, located roughly one mile from where the breakdown occurred. Several days later, the dealership completed diagnostics and informed us that the engine required full replacement. At that time, no replacement vehicle was provided. Approximately one week later, we were finally issued a loaner vehicle. As of today, the vehicle has remained in the shop continuously since January 24. On February 23, we were informed that the necessary parts had only just arrived. There is still no estimated completion date for the repair. The vehicle is covered under both the manufacturer’s warranty and an extended warranty. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I noticed vehicle jerked a couple times when it shifted gears while driving. Shortly after, reduced power mode light came on. Vehicle did not shift past lower gears and had no reverse. Took to local dealership, they said it needed a transmission valve body overhaul. This is a known problem with 2022 GMC Yukon xl, however, they said it was not associated with my VIN. This cost me almost $2,000 out of pocket to repair.

On star module quit working in our Yukon, which in turn makes it useless to have any of the safety features. On star and gm know this is an ongoing problem, but no recall has been issued. Neither company will repair unless an $1100 fee is paid. Why install on star if you know it will malfunction. Since there is a monthly service fee I think they need to make sure the vehicle has the correct parts.

I am writing to formally express my dissatisfaction with the vehicle I purchased from your dealership. Despite my expectations at the time of purchase, the vehicle has not met the standards that were represented to me. This letter is intended to address my concerns regarding the vehicle’s features, undisclosed recalls, and significant mechanical and safety issues discovered immediately after delivery. I discovered—through the GMC mobile application, not through the dealership—that the vehicle had two to three active recalls at the time I received it, including recalls involving the engine and transmission. I was never informed of these recalls by the dealership prior to or at the time of sale, which is extremely concerning. After discovering the recalls myself, I scheduled a service appointment. I was informed that the recalls were addressed and marked as resolved in GMC springdale. Despite the recalls being cleared, only two days later, the vehicle began experiencing issues. The screen displayed warning messages, and the vehicle developed a vibration, to the point that it became unsafe to drive. They are changing us $820+tax I was forced to use roadside assistance, it hasn't been a month yet and the dealer are refusing to cover the damage. I have been calling but they said they are busy or they use somebody else to speak.

Onstar module is disabled, this is a key safety feature, one of the reasons I purchased this vehicle.

Rear differential needs replaced.

I had a sudden catastrophic engine failure 3/13/25. I previously filled out an NHTSA report, but I would like to add to my case. My engine was towed to the dealership and replaced. 4/25/25 the check engine light started coming on intermittently again. The service suspension notification, replace the battery in your key fob notification (which was replaced in February), and the check engine light have been coming on intermittently since then. All of these things occurred prior to engine failure the first time. The dealership would not look at our vehicle again until our VIN was called for the recall. 6/22/25 the suspension sensor was replaced and the recall “test” was done. 6/27/25 the service suspension light was back flashing and gm was unable to find any codes. 6/29/25 the check engine light was flashing again. I believe my vehicle is going to have another engine failure. Gm did a multi-point “inspection” and says it is safe to drive.

The digital gauge cluster suddenly black out and do not show any information such as speed, rpm, signal, etc at all. This is very serious issue for driver and passenger safety.

Onstar went down suddenly this is component in gm vehicles to track vehicle and remote start and also have subscription monthly to pay please look into this matter thanks.

- rearview camera system (backup camera) which is malfunctioning increasing risk of a collision and safety concern. - yes it can be available for inspection upon upon request. - problem was reported to dealer 4/15/25 for inspection on 4/24/25 - vehicle has not been reported to manufacturer, police, insurance representatives as it is scheduled to be checked by GMC dealer who claims there are no outstanding recalls on vehicle when it is the same known problem on other 2022 GMC Yukons (slt) and others. - no warning lights appeared prior to camera malfunctioning.

During my last oil change had the update for the software recall. Onstar module was killed with this update, and the part 85560244 is discontinued. Now I don't have onstar, wifi, along with other safety features like speed, maps, etc. This is a major concern.

My onstar module crashed. I cant use any of my features. What if im in a wreck? I paid so much money for this car only for it to crap out like this. Not to mention the part is on back order and have no idea when it will come in!!.

The onstar system failed and will not work. This affects the ability to make emergency calls, report/determine our vehicle’s location, the vehicle’s navigation system, and some of the blind spot monitors are also affected, though intermittently. The issue first happened two days after the dealer fixed a recall with the serial data gateway module. We called onstar and they were able to resend a signal and it was fixed temporarily. Two days later it happened again and the amount of electronics affected in the vehicle is astounding. We called onstar again and went through all the troubleshooting and they say they can’t fix it, it’s a dealer problem now and the module needs to be replaced. The dealer states this is a common problem but will not cover it under warranty. In the beginning there was no immediate indication that systems had failed other than certain electronics not working. However after a couple weeks there is now a check engine light associated with all the electronics that are failing due to this defective telecom module. In a 2 year old vehicle, this is highly frustrating and poses safety concerns for my family.

On June 19, 2024, my wife was driving her 2022 Yukon xl in interstate 64 in virginia beach, va, when she heard a loud pop and realized her sunroof had exploded and shattered. Thankfully, the sunshade was closed, which prevented shards of glass from entering the interior of the vehicle. She was driving alone, had not gone under an overpass, and there were no other vehicles in front of her. There was no indication that a foreign object struck the glass and the remaining glass is clearly protruding outwards. A quick search on this issue revealed that this is not an isolated incident and has been noted by consumer reports and a previous nhsta investigation. On June 20th, 2024, I contacted gm customer service. I was told that there are no recalls, extended coverage, or safety bulletins on the sunroofs. The customer service agent stated she had never heard of the issue and recommended that I contact my closest dealership for repairs. Repairs are estimated to be around $750. I am urging the nhsta to reopen an investigation on defective sunroof glass and gm to issue a recall before someone is injured or killed.

This Yukon is leaking water into the cabin and mold has developed. I do not know when this issue started but I noticed the mold under the passenger rubber mat on 8/26/23. I contacted the local dealer, koon's GMC and they told me that they would charge me to just look at the car even though it is under a bumper to bumper 3 year warranty. The dealer was unable to locate the source of the leak, so nothing was fixed. I have been in touch with a GMC representative and she hasn't any useful information. The development of mold in the car is hazardous to our family and this should be looked into by the government.

The 2022 Yukons were sold without certain parking sensors installed, with the promise of a retrofit as soon as the sensors were available. I purchased this vehicle in may 2022, and am still waiting on a parking sensor retrofit. I have called GMC several times about this chip, and have been told they're still waiting, even though they continue to produce additional vehicles. I bought the vehicle with the expectation that the parking sensors would ultimately be repaired; how long will you allow GMC to delay these retrofits?.

My vehicle was 8 months old and it completely stopped with no warning going down the interstate, I was in the left lane and the vehicle locked up, engine and all leaving me stranded in the left lane on a busy interstate. When the engine quits, there is absolutely no way to get the vehicle into neutral to get it to a safe location. When this happened I was almost hit by an 18 wheeler . After having the vehicle towed to the dealership, they informed me the engine was seized. It took 3 months to get an engine from gm, they finally got the engine in, started it up in the shop, it apparently ran for about 15 minutes before losing oil pressure. At that time they shut the vehicle off, pulled the oil filter, found metal shavings in it and gm told the dealer to order another engine. But there were no engines available. The dealership finally notified me 3. 5 months later that they finally received an engine and were working on installing it. I finally got my vehicle back after more than 6 months at the dealership and it was on its 3rd engine. I drove the vehicle for almost 2 years before the same thing happened, the vehicle locked up on the highway and I had to have it towed. It has taken the dealer over a month to diagnose the problem and called to inform me the engine had seized up again. This will be the fourth engine in a 2022 GMC Yukon at4. Besides the issue of the engines going bad, it is a severe safety issue that the vehicle will completely lock up on the highway with no way to move it. Twice I have almost been in a serious accident because of this.

On September 9th at approximately 5:00 pm, my wife and I left augusta and headed to atlanta to attend an event. While driving highway speeds of about 70-80mph, the vehicle began to decelerate rapidly and then shifted itself into neutral gear. Unable to shift back into drive, I was forced to maneuver my slowing vehicle onto the shoulder of the highway, placing myself and my wife in danger of colliding with the other vehicles who were still travelling at highway speeds. After pulling over onto the shoulder, I was able to shift the vehicle into park and turn it completely off. After a few minutes, I turned the vehicle back on and integrated back into traffic. Approximately 20 minutes later, the vehicle began to have trouble accelerating and I was unable to exceed 65mph on a highway where the speed limit was 70mph, and the other vehicles were exceeding that. My wife and I were sitting ducks in atlanta traffic. I once again planned to pull the vehicle over when it suddenly made a loud noise and began to vibrate violently. From the far left lane, I found myself fighting with a vehicle that refused to accelerate and was now becoming uncontrollable. I managed to take the next exit, and parked the vehicle. After turning off the vehicle, I waited a few moments and tried to start it again. The vehicle did start, but continued to vibrate aggressively, as well as make loud clunking and squeaking sounds from under the hood. There was also a smell of something burning. For our safety, my wife and I exited the vehicle, as it had been rendered completely inoperable. I was forced to have the vehicle towed. The vehicle is currently at john miles Chevrolet Buick GMC in conyers, GA. (678)374-4695. The dealer has not confirmed the problem. No inspection has been done to date. When to vehicle shifted to neutral I believe the only warning light said "conditions not correct for shifting". It only appeared when the vehicle shifted into neutral.

The sunroof has leaked and been “fixed” on multiple occasions. The sunroof is leaking on the electronics including the wireless charger and screen.

Unknown. Rear driver door latch mechanism is faulty. Door will not open.

The heads up display starting with the 2022 model removed the colored lane departure warning from the sides of the road graphic that is in line with the road and moved it to a very small display to the left side of the driver's field of view. Now to see the lane departure warning requires a shift of the driver's view to the left and a head tilt if wearing progression bifocals. On prior year models the colored warning provided an early alert well before the seat vibrates as the warning. Taking my vision off the road caused me to come up on a very slow moving car that required the automatic braking to slow my vehicle.