Trunk Lid problems of the 2011 Honda Accord

The trunk lid on my wife's 2011 Honda Accord came down and hit my forehead and caused a cut and bleeding. The Honda trunk lid does not stay up in any position other than all the way up. They have no safety devices installed on the truck lid as other vehicles have. This trunk lid has hit my wife and I a few times. When we push it up, we expect it to stay up in all positions like other cars. This is a unsafe condition that could cause a serious accident to anyone not familiar with this situation. I went to the Honda dealer and also wrote to their headquarters and they said that there is nothing they can do about the trunk lid. "it would need a modification and we don't do that". Please look into this serious safety problem. The power of the lid coming down so fast cloud cause serious injuries, to adults and children.

The contact owns a 2011 Honda Accord crosstour. The contact stated that the trunk lid would not open entirely. The contact also stated that the failure was due to the trunks hydaulic system. The failure only occurred during cold weather. The dealer was not notified. The manufacturer was notified, but offered no assistance. The failure mileage was 5,600.