Side/window Air Bag problems of the 2012 Honda Accord

2012 Honda Accord. Consumer writes in regards to passenger side airbag safety recall. The consumer requested to a loaner vehicle while having the safety recall repair completed.

Traveling on a city street through an intersection starting to make a left turn moving about 20 mph, my right passenger front tire hit a pothole. That is when the left driver side airbag deployed. I find it very disturbing that airbags would deploy in these conditions, as there was no damage to the vehicle. I hit nothing, meaning there was no impact to the body of the car, yet the airbags deployed and frightened me to the point where I had to stop in the intersection to gather myself back together. Honda tells me that there are no recalls with my particular vehicle, but there are plenty noted with my make, model and year, but just not with mine in particular. I have called Honda America and pleaded my case with them as well, and they are telling me that I have to go through my insurance company, which I do not think is appropriate. There has to be a defect in with this vehicle for the airbags to deploy at such a low speed with a pothole. Additionally, the pothole was on the passenger side, yet the driver side airbag deploy. Something is just not right with the car and Honda is not acknowledging it. I also told Honda I am afraid to drive the car now, I feel that if I hit another bump in the road an airbag is going to deploy. It's a scary situation, but Honda does not seem to care about it. Please bring this case to them, as someone there in upper management needs to know that these types of things are going on, and their customer service people just don't seem to care. This should be repaired and covered completely by Honda, as I did nothing wrong, but left with a big mess and a big bill to clean up. Pictures attached. Thank you.

On Jan 16, 2018 I was driving south on e. Kings, shreveport, la in the right lane of a 4-lane road at approximately 3:40pm. It had snowed the previous day and there were still patches of ice on roadways in many spots. As I approached one of those ice patches at approximately 30mph, which covered both lanes in the southerly direction I was headed, an SUV behind me and travelling the same direction began to pass my vehicle, lost control of his vehicle on the ice and into northbound lane and when he hit dry pavement on that side of road veered sharply right and hit my car broadside with the front right corner of his vehicle. No airbags deployed in the Honda and my head was banged against the inside pillar on drivers side. Collision resulted in damage to the Honda's driver door, left rear door severely damaged and pulled slightly from vehicle; and light damage on left rear quarter panel. Both vehicles remained in motion until the collision. SUV spun again after impact & came to a stop blocking both southbound lanes with front of vehicle facing the northbound lanes. Ii was using my seatbelt as I always do. I find it unbelievable that considering the speed of the SUV when it hit my Honda, the damage it inflicted on the Honda, and the fact it spun the SUV back around completely facing another direction (image SUV 1) that at least the side airbag should have deployed on Honda.

Vehicle accelerator snapped and caused accelerator to depress to the floor at full throttle while car was in motion, causing the driver to lose control of the car, jump a curb, and caused serious front end damage and driver injuries. ( car was declared a total by my insurance company. Airbag on driver's side did not prevent passenger collision with steering wheel and side air bag did not open.

The contact owned a 2012 Honda Accord. While driving 25 mph, the contact's son crashed into the rear of a stopped vehicle. The driver side air bag deployed. The contact's son sustained injuries to the chest and both legs, which required medical attention. A police report was filed. The vehicle was destroyed and towed to a tow lot. The contact was concerned with the amount of damage to the vehicle while driving 25 mph. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

Tl- the contact owns a 2012 Honda Accord. The contact stated that while driving with his wife, sitting on the front passenger's seat, as soon as his wife moved her body, the air bag warning: side passenger air bag off, came on. The vehicle was taken to a local dealer who diagnosed that it was due to the passenger's side air bag sensor. The dealer did not offer any remedy. The manufacturer was notified and stated that the vehicle was designed that way. The failure mileage was 22,000. Fe.