Table 1 shows one common gasoline fuel system related problems of the 2020 Honda Accord.
| Problem Category | Number of Problems |
|---|---|
| Gasoline Fuel System problems |
The contact owns a 2020 Honda Accord. The contact stated that while the vehicle was started, there was an abnormal cranking sound coming from the engine with several unknown warning lights illuminated. While driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. There was an abnormal fuel-burning odor coming from the rear of the vehicle. The contact stated that the vehicle was almost involved in a crash due to the failure. The vehicle was taken to the dealer, but was not inspected or diagnosed. The vehicle was then taken to an independent mechanic who diagnosed the vehicle with fuel pump failure. The contact was made aware of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the VIN was not included in the recall. The vehicle was taken to another dealer to be diagnosed; however, the vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure. A case manager was assigned, and the contact was waiting to hear from the case manager. The failure mileage was approximately 76,000.
The contact owns a 2020 Honda Accord. The contact stated while driving 30 mph, the vehicle started to vibrate and shake abnormally. The contact stated that the vehicle stalled. There was no warning light illuminated. The contact was able to stop however, after several attempts the contact was unable to restart the vehicle. The contact stated that after each attempt to restart the vehicle, there were several unknown warning lights illuminated on the instrument cluster. The contact had the vehicle towed to the residence. The contact had a mobile mechanic diagnose the vehicle. The mechanic retrieved a fault that the fuel pump had failed and needed to be replaced. The contact was advised by the mechanic that there was a recall associated to the year and model for the fuel pump. The contact researched online and related the failure to NHTSA campaign number: 23v858000 (fuel system, gasoline); however, after calling the dealer, the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 66,000.
The contact owns a 2020 Honda Accord. The contact stated while driving at various speeds, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that fuel the injector was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 104,000. The VIN was not available.
The contact owns a 2020 Honda Accord. The contact received notification of NHTSA campaign number: 23v858000(fuel system, gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
The contact owns a 2020 Honda Accord. The contact stated while driving 40 mph, the vehicle stalled and became inoperable. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 23v858000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
The contact owns a 2020 Honda Accord. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to start, with several unknown warning lights illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000. Parts distribution disconnect.
The contact owns a 2020 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle went into limp mode. The emission control system, abs, and several other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA campaign number: 21v215000 (fuel system, gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 60,000.
The contact owns a 2020 Honda Accord. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Honda Accord. The contact stated while driving 25 mph, the vehicle began to shudder. The contact stated that several unknown warning lights were illuminated. The message to see the dealer was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the low-pressure fuel pump and a high-pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and the contact was informed there was no recall coverage on the vehicle. The contact stated that the failure was like NHTSA campaign number: 23v858000 (fuel system, gasoline). The failure mileage was approximately 62,000.
See attached document for complaint.