Front Seat Head Restraint problems of the 2020 Honda Accord

What component or system failed or malfunctioned, and is it available for inspection upon request? the srs light is going off and reading "supplemental restraint system problem. See your dealer". How was your safety or the safety of others put at risk? the airbags on my passenger seat has the problem been reproduced or confirmed by a dealer or independent service center? yes, there is a recall on the exact issue, but they are telling me that my vehicle is not included in the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? it was inspected by Honda of Lincoln. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes. January 28, 2025, I got in my car and the srs light was going off. I took my car in to be seen by Honda of Lincoln, and they are reporting the srs device needs to be replaced. Though there is a open recall. I am being told my vehicle is not included in the recall.