Brake Grinding Noise problems of the 2011 Honda Civic

The contact owns a 2011 Honda Civic. While driving approximately 40 mph, the contact heard a grinding noise as the brakes were applied. In addition, the brakes were hesitant to respond. The vehicle was taken to the dealer for diagnostics where the technicians were unable to diagnose a failure. The vehicle was not repaired. The approximate failure mileage was 28,000.

2011 Honda Civic with 4000 miles. Took it to dealership for an oil change and complained about a burned smell when braking while driving uphill after the car stops. No heavy braking though. Dealership inspected the brakes and said everything was fine. At 7300 miles and a total of 7 months of use the car started to make a grinding noise when braking or not. Took to dealer and they said my brake pads had zero % left, metal to metal. They blamed the way the car was being driven and treated me like I was some jerk that was drag racing every day and toasted the brakes. I previously had a 2007 Toyota camry that I drove the same way (as a normal person by the way, city and freeway) and did not have to replace brakes until over 33000 miles! this is ridiculous, even a very bad driver that keeps hitting his brakes should not have this problem with 7300 miles in a compact car. Honda declined any servicing and declined to fix or even look deeper for a possible problem. Wanted to charge me over $100 for a 5 minute brake pad inspection. . . A joke!.