Table 1 shows two common suspension related problems of the 2014 Honda Civic.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems | |
| Front Suspension problems |
November 11,2015 the dealer performed a recall and multipoint inspection on the car when I got home and checked the tire there was a nail in one of the tire had it removed and thats when I saw the problem. On November 12, 2015 the car was brought in for service of the concern, I told the service advisor to removed the tire to see the problem. The service advisor called me called me back about 3 to four times and assure me that everything was fine. 3 days later I check if it was corrected and found same problem as I reported. I took two picture and sent it to service manager. They towed the car on November 17, 2015 and now they want to charge me to fix the problem because they said we hit a curb but we did not recall any incident that occur. It seems like we been driving a car with a defect from the start.
The contact owns a 2014 Honda Civic. While driving 35 mph, there was a loud banging noise under the front side of the vehicle. The contact coasted the vehicle to the side of the road and different unknown warning messages were displayed on the information panel screen. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The approximate failure mileage was 95,000.