Instrument Panel Failure problems of the 2014 Honda Civic

Tl- the contact owns a 2014 Honda Civic. The contact stated that while driving at various speeds, the instrument panel failed to illuminate. In addition, the radio failed to illuminate but was still playing. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The VIN was included in the NHTSA campaign number: 15v574000(power train). The manufacturer was not notified of the failure. The approximate failure mileage was 17,300. Jo.