general problems of the 2016 Honda Civic

Tl the contact owns a 2016 Honda Civic. The contact stated that the air conditioner was blowing hot air. The contact drove the vehicle to browns Honda city (7160 ritchie hwy, glen burnie, MD 21061, (410) 553-8014) where it was diagnosed that the air conditioner compressor was cracked and a new one needed to be installed. The vehicle was not repaired because the dealer did not have the part. The manufacturer was not made aware of the failure. The failure mileage was 44,837.