Sun Roof problems of the 2017 Honda Civic

Tl the contact owns a 2017 Honda Civic. While driving approximately 60 mph, the sun roof made some popping sounds and the glass shattered without warning or impact. There were no injuries. The vehicle was taken to Honda of stevens creek (800-692-2129, located at 4590 stevens creek blvd, san jose, CA 95129), but the cause of the failure could not be determined. The sun roof was replaced. The manufacturer was made aware of the failure, stated that there was no recall, and provided the contact with a reference number. The failure mileage was approximately 21,000.

Tl the contact owns a 2017 Honda Civic. While driving 40 mph, the sun roof opened and all four windows in the vehicle rolled down spontaneously. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 4,500.