general problems of the 2019 Honda Civic - part 1

The contact owns a 2019 Honda Civic. The contact stated that while her husband was driving approximately 30 mph, the vehicle started losing motive power and then stalled. The contact stated that her husband had observed several unknown warning lights illuminated on the instrument cluster. The contact stated that her husband had the vehicle towed to a local dealer. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 24v763000 (fuel system, gasoline) however, the VIN was not included. The failure mileage was approximately 170,000.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.  VIN tool confirms parts not available.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that a second notice was mailed and stated that the remedy was available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed that the vehicle could not be repaired due to the parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that parts were back ordered for the recall and that the contact would be put on a waitlist. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. The VIN was not available.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and the contact that the appointment with the dealer had to be reschedule on multiple occasions due to the part not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic si. The contact stated that while the vehicle was parked, the vehicle failed to start. The contact stated that while depressing the accelerator pedal, the vehicle occasionally failed to respond as needed. The vehicle was not taking to a dealer to be diagnosed or repaired. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when parts would be available. The failure mileage was 37,300.

The contact owns a 2019 Honda Civic sedan. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic si. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 65 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint.

The contact owns a 2019 Honda Civic. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle jerked. Additionally, the contact stated that the vehicle shuddered while coming to a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the sparks plugs and two ignition coil packs were replaced; however, the vehicle was not operating as needed. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 40 mph, the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle. The contact stated that there was no warning light illuminated. The contact stated that after several more failures the vehicle was towed to a local dealer who diagnosed the vehicle and determined that the battery needed to be replaced. The contact informed the dealer that the battery had recently been replaced. The vehicle was not repaired. The failure mileage was approximately 70,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated, lost motive power, and almost stalled. The contact responded by releasing and then depressing the accelerator pedal, after which the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v858000 (fuel system, gasoline); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The failure mileage was 36,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact used a jumper cable to attempt to jumpstart the vehicle; however, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,500.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while her husband was attempting to start the vehicle, the vehicle was started after three attempts. The contact stated that her husband was not aware of any warning lights. The contact stated that the start-up failure was intermittent but was occurring at different times of the day. Additionally, the contact stated that her husband had reported that the vehicle was losing power steering functionality. The contact stated that her husband reported that the failure was intermittent and occurred at various speeds. The contact stated that her husband became aware that the check engine and battery warning lights had illuminated. The contact’s husband had reported that the steering function was returning to normal operation independently. The failure mileage was approximately 30,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had failed to start even though a new battery had been installed in the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000. Parts distribution disconnect.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Part distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was difficult to start and for several days had not started. The contact was able to drive the vehicle to a dealer. The vehicle was not diagnosed and was not repaired. The contact related the failure to NHTSA campaign number: 23v858000 (fuel system, gasoline). The failure mileage was 29,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while at a traffic signal, the signal light turned green, and the contact depressed the accelerator pedal; however, the vehicle was not moving forward. The contact observed that that the drive(d) indicator had turned yellow instead of the normal white color. The contact depressed the accelerator pedal and the vehicle jerked to the right while moving forward. The contact stated that the drive(d) light was white and not yellow. The contact called a local dealer who advised the contact to take the vehicle in to be diagnosed. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked and hesitated before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v858000 (fuel system, gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 213,000.

The contact owns a 2019 Honda Civic si. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic sedan. The contact received notification of NHTSA campaign number: 23v-858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Honda Civic. The contact stated that while attempting to start the vehicle the vehicle failed to start up. The contact called a mechanic to service the vehicle and after two hours the mechanic was able to start the vehicle. The vehicle was not diagnosed. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted but the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuels system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2019 Honda Civic sedan. The contact received notification NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received several months ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.